評論
打印
Woman: But still, working in a fast food establishment is much worse than in an expensive restaurant, isn't it?
但是，快餐店的工作環(huán)境比高檔餐廳要糟糕得多，不是嗎？
Man: In both cases, the work can resemble a production line,
這兩種餐廳類似于生產(chǎn)線，
with the pressure limiting the chances of job satisfaction.
壓力限制了工作滿意度。
But, expensive restaurants depend on the reputation of one or two individuals;
但是，消費高的餐廳依靠的是一兩個人的聲譽；
the rest have little chance to move from low to high skilled work.
其余的人幾乎沒有機會從低技能轉向技術性工作。
In some fast food chains, almost half the managers have worked their way up from the kitchens.
在一些快餐連鎖店里，幾乎一半的經(jīng)理都是從廚房做起。
And while the type of service varies,
雖然服務類型有所不同，
I 've seen good and bad quality in expensive restaurants and fast food places,
但是我見到過高檔餐館和快餐店服務質量的優(yōu)劣，
and that depends on training.
這取決于培訓。
Woman: Where will the pressure for improved training come from?
進一步培訓的壓力從何而來？
Man: In fact, it's internal.
事實上，壓力來自公司內部。
Although customers are affected by the end result of training,
雖然最終培訓的結果會影響到客戶，
they also tend to be sensitive to prices.
但其實他們對價格也很敏感。
So, in fact,
所以，事實上,
it's mostly people who have already worked their way up to managerial levels who want to help others in the same way.
大多數(shù)管理層人士都想以同樣的方式幫助其他人。
Another advantage of course, is that training attracts job applicants,
當然，另一個好處是，培訓能吸引求職者，
which makes recruitment easier.
這使得招聘更加容易。
