Man: Well, the industry certainly has the image of offering low paid,
嗯,人們一定會認為服務行業報酬少,
low prestige jobs with no future prospects.
名聲、前景不好。
And there are jobs that don't demand a great deal of skill,
而且有些工作不需要很多技能,
for instance using the latest technology for cooking.
比如最新的烹飪技術。
But in fact, that image isn't entirely accurate.
但事實上,并不是這樣的。
Not only are pay and conditions improving,
服務行業不僅薪酬和工作條件都在改善,
but some fast food chains are better than many other service sector employers at combining commercial success with the development of its workforce.
而且和許多其他服務業雇主相比,一些快餐連鎖店將商業成功與勞動力發展結合的更好。
Woman: Can you give us an example?
你能給我們舉個例子嗎?
Man: Well, the Burger House chain gives its staff the chance to take courses in all sorts of things,
好,漢堡連鎖店給員工提供了學習各種課程的機會,
not just those needed for cooking or serving.
不僅僅是烹飪或上菜的知識。
When the annual training programme is circulated,
在分發年度培訓方案時,
staff plan with their managers which courses to attend.
員工和經理一起計劃參加哪些課程。
They encourage people to spend as much time being trained as they think they can benefit from.
他們鼓勵人們花盡可能多的時間接受他們認為員工能從中受益的培訓。
In the long term, the company gains financially,
從長遠來看,公司在獲利,
because it creates a source of potential managers.
因為它是培育潛在管理者的搖籃。