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Fred showed up at Google, and his teachings changed my career and my life.
科夫曼教授終于在谷歌露面了，他的教學(xué)徹底改變了我的事業(yè)和生活，
He is one of the most extraordinary thinkers on leadership and management I have ever encountered.
他是我遇到過的最精于領(lǐng)導(dǎo)力和管理問題的人才之一。
Many of the concepts discussed in this chapter originated with him and reflect his belief that great leadership is "conscious" leadership.
本章中討論的許多概念都源于他的理念，并且反映了他的信條：杰出的領(lǐng)導(dǎo)力就是“清醒”的領(lǐng)導(dǎo)力。
I learned from Fred that effective communication starts with the understanding that there is my point of view (my truth) and someone else's point of view (his truth).
我從科夫曼教授那里學(xué)到，有效溝通的起點(diǎn)在于明白“我有我見（我的道理），他有他見（他的道理）”。
Rarely is there one absolute truth, so people who believe that they speak the truth are very silencing of others.
絕對的真理幾乎是不存在的，所以那些堅信自己的話就是真理的人實(shí)際上就是不讓別人講話。
When we recognize that we can see things only from our own perspective, we can share our views in a nonthreatening way.
當(dāng)我們承認(rèn)自己對事物的看法具有局限性，就能以一種溫和的方式分享他人的意見。
Statements of opinion are always more constructive in the first person "I" form.
第一人稱“我”通常會讓意見的表達(dá)更積極。
Compare these two statements: "You never take my suggestions seriously" and "I feel frustrated that you have not responded to my last four e-mails,
比較以下兩句話：（1）“你從不認(rèn)真考慮我的建議。”（2）“寫給你的四封郵件你都沒回復(fù)，我很失望。
which leads me to believe that my suggestions are not that important to you. Is that so?"
這讓我覺得我的建議對你來說不太重要，真是這樣嗎？”
The former can elicit a quick and defensive "That's not true!"
前一句會立刻讓對方辯解性地回應(yīng)：“不是這樣的！”
The latter is much harder to deny.
否定后一句就要困難得多。
One triggers a disagreement; the other sparks a discussion.
由此看來，前一句引發(fā)的是異議，而后一句引發(fā)的是討論。
I wish I could always maintain this perspective in all my communications. I don't—but I continue to try.
我希望自己在所有的交流中都能堅持使用后一種說話方式。雖然我做得不是很好，但我會不斷努力。
