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What they need is an environment to be able to do that.
他們只是需要一個場合來吐露心聲。
What they need is a redefined medical culture.
他們需要的是一個重新定義的醫學文化。
And it starts with one physician at a time.
從一位又一位個別的醫生開始。
The redefined physician is human, knows she's human, accepts it, isn't proud of making mistakes,
重新定義過的醫生也是人類，明白她自己是人，并接受這個事實，她并不覺得犯錯誤是光榮的，
but strives to learn one thing from what happened that she can teach to somebody else.
卻可以從其中學習，并教于他人。
She shares her experience with others.
她會與他人分享她的經驗。
She's supportive when other people talk about their mistakes.
并在別人談論自己過錯的時候給于支持。
And she points out other people's mistakes, not in a gotcha way, but in a loving, supportive way so that everybody can benefit.
她不會有一種落井下石的心態，而會以一種可以讓每個人都從中受惠的關懷，了解的方式來指出他人的錯誤。
And she works in a culture of medicine that acknowledges that human beings run the system,
而她所工作的醫學文化承認整個體系是由人在運作，
and when human beings run the system, they will make mistakes from time to time.
而當人在運作一個體系的時候，時不時地錯誤在所難免。
So the system is evolving to create backups that make it easier to detect those mistakes that humans inevitably make and also fosters in a loving,
這樣系統才可以不斷地進化改革，產生可以讓人更加容易察覺這些無法避免的錯誤的補救方案。
supportive way places where everybody who is observing in the health care system can actually point out things that could be potential mistakes and is rewarded for doing so,
與此同時，我們可以培養一個熱心關懷的工作環境，鼓勵每一位在觀察我們的醫療系統的人，隨時指出一些潛在的錯誤。
and especially people like me, when we do make mistakes, we're rewarded for coming clean.
尤其是鼓勵像我一樣的人，當我們犯錯后，我們可以去正面面對并加以改正。
My name is Brian Goldman. I am a redefined physician. I'm human. I make mistakes.
我是布萊恩.高德曼，我是一位重新定義后的醫生。
I'm sorry about that, but I strive to learn one thing that I can pass on to other people.
我是一個人類，我也會犯錯。我為此感到抱歉，但我會盡力從中學習，并教于他人。
I still don't know what you think of me, but I can live with that.
我仍然不知各位如何看待我， 但我想我對此可以接受。
And let me close with three words of my own: I do remember.
最后讓我以我自己的三個字做為結語： 我記得。
