評論
打印
My sort of server, and back end services is as easy as sort of dragging up and down, different sort of nobs and levers.
選擇你所需類型的服務非常的簡單你只需要拖動這些按鈕
It's gonna be beautifully used, and it looks fairly easy to scale.
界面非常漂亮，縮放簡單
Since we're in a room full of computer science people, I think you'll appreciate this. This is Chocolat.
大家都是學習計算機的人大家都會懂的，這是Chocolat的界面
This is a code editor, and they only have one call to action.
一個代碼編輯器，它家有個殺手锏
When the time limit is up, they say,
當試用期過了以后
everything in terms of all the pieces are exactly the same
界面里其他的東西都沒有變化
except we change the font. To comic sans.
但是字體變成了，comic sans
And what they're basically saying is like hey we know who our users are, who our real customers are.
他們想要表達的意思是我們知道我們的用戶是什么樣的人
They're gonna be the people who care about this.
他們肯定不愿意看到漫畫字體，肯定會購買的
This is Hurl, this is a website for checking http requests,
這是Hurl的界面，這是檢測http請求的網站
and sometimes the places where you get errors are opportunities for first moments,
如果網頁出錯了，可能因禍得福404錯誤時
you had a four of four this is what you get it,
會出現這樣可愛的畫面
when we need help oftentimes what we do is where we create like really beautiful mark, marketing materials.
當我們需要提升產品的時候通常我們會把宣傳資料做得很漂亮
But when you actually need, like, documentation we sort of like skimp out on sort of design features.
但是，如果我們的產品屬于文檔類型的我們通常會忽略了個性的產品設計
And this is a point that, like, you see happen over and over again.
這種現象很常見
A company that gets this right is MailChimp.
在這方面做得比較好的企業是Mailchimp
And what they did was they redesigned all of their help guides so that they looked like magazine covers.
他們把所有的產品索引重新進行了設計看起來就像是雜志封面一樣
And overnight, basically, readership goes up on all these features.
一夜之間，用戶量激增
And customer support for these things that sort of help people optimize emails goes down.
并且，用戶自助使用率提高了客服的使用量大大減少
