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The novel begins with a ten-year-old orphan named Jane Eyre who is living with her maternal uncle's family, the Reeds, as her uncle's dying wish. Jane's parents died of typhus. Jane’s aunt Sarah Reed does not like her and treats her like a servant. She and her three children are abusive to Jane, physically and emotionally. One day Jane is locked in the red room, where her uncle died, and panics after seeing visions of him. She is finally rescued when she is allowed to attend Lowood School for Girls.
Jane arrives at Lowood Institution, a charity school, the head of which (Brocklehurst) has been told that she is deceitful. During an inspection, Jane accidentally breaks her slate, and Mr. Brocklehurst, the self-righteous clergyman who runs the school, brands her a liar and shames her before the entire assembly. Jane is comforted by her friend, Helen Burns. Miss Temple, a caring teacher, facilitates Jane's self-defense and writes to Mr. Lloyd, whose reply agrees with Jane's. Ultimately, Jane is publicly cleared of Mr. Brocklehurst's accusations.
The eighty pupils at Lowood are subjected to cold rooms, poor meals, and thin clothing. Many students fall ill when a typhus epidemic strikes. Jane's friend Helen dies of consumption in her arms. When Mr. Brocklehurst's neglect and dishonesty are discovered, several benefactors erect a new building and conditions at the school improve dramatically.
After six years as a student and two years as a teacher, Jane decides to leave Lowood, like her friend and confidante Miss Temple. She advertises her services as a governess, and receives one reply. It is from Alice Fairfax, the housekeeper at Thornfield Hall. She takes the position, teaching Adele Varens, a young French girl. While Jane is walking one night to a nearby town, a horseman passes her. The horse slips on ice and throws the rider. She helps him to the horse. Later, back at the mansion she learns that this man is Edward Rochester, master of the house. He teases her, asking whether she bewitched his horse to make him fall. Adele is his ward, left in Mr. Rochester's care when her mother died. Mr. Rochester and Jane enjoy each other's company and spend many hours together.
Odd things start to happen at the house, such as a strange laugh, a mysterious fire in Mr. Rochester's room, on which Jane throws water, and an attack on Rochester's house guest, Mr. Mason. Jane receives word that her aunt was calling for her, after being in much grief because her son has died. She returns to Gateshead 
and remains there for a month caring for her dying aunt. Mrs. Reed gives Jane a letter from Jane's paternal uncle, Mr John Eyre, asking for her to live with him. Mrs. Reed admits to telling her uncle that Jane had died of fever at Lowood. Soon after, Jane's aunt dies, and she returns to Thornfield. Jane begins to communicate to her uncle John Eyre.
St. John Rivers admits Jane to Moor House.After returning to Thornfield, Jane broods over Mr. Rochester's impending marriage to Blanche Ingram. But on a midsummer evening, he proclaims his love for Jane and proposes. As she prepares for her wedding, Jane's forebodings arise when a strange, savage-looking woman sneaks into her room one night and rips her wedding veil in two. As with the previous mysterious events, Mr. Rochester attributes the incident to drunkenness on the part of Grace Poole, one of his servants. During the wedding ceremony, Mr. Mason and a lawyer declare that Mr. Rochester cannot marry because he is still married to Mr. Mason’s sister Bertha. Mr. Rochester admits this is true, but explains that his father tricked him into the marriage for her money. Once they were united, he discovered that she was rapidly descending into madness and eventually locked her away in Thornfield, hiring Grace Poole as a nurse to look after her. When Grace gets drunk, his wife escapes, and causes the strange happenings at Thornfield. Mr. Rochester asks Jane to go with him to the south of France, and live as husband and wife, even though they cannot be married. Refusing to go against her principles, and despite her love for him, Jane leaves Thornfield in the middle of the night.
Jane travels through England using the little money she had saved. She accidentally leaves her bundle of possessions on a coach and has to sleep on the moor, trying to trade her scarf and gloves for food. Exhausted, she makes her way to the home of Diana and Mary Rivers, but is turned away by the housekeeper. She faints on the doorstep, preparing for her death. St. John Rivers, Diana and Mary's brother and a clergyman, saves her. After she regains her health, St. John finds her a teaching position at a nearby charity school. Jane becomes good friends with the sisters, but St. John remains reserved.
The sisters leave for governess jobs and St. John becomes closer with Jane. St. John discovers Jane's true identity, and astounds her by showing her a letter stating that her uncle John Eyre has died and left her his entire fortune of £20,000 (equivalent to over £45.5 million in 2009, calculated using the 
share of GDP).[3] When Jane questions him further, St. John reveals that John is also his and his sisters' uncle. They had once hoped for a share of the inheritance, but have since resigned themselves to nothing. Jane, overjoyed by finding her family, insists on sharing the money equally with her cousins, and Diana and Mary come to Moor House to stay.
Thinking she will make a suitable missionary's wife, St. John asks Jane to marry him and to go with him to India, not out of love, but out of duty. Jane initially accepts going to India, but rejects the marriage proposal, suggesting they travel as brother and sister. As soon as Jane's resolve against marriage to St. John begins to weaken, she mysteriously hears Mr. Rochester's voice calling her name. Jane then returns to Thornfield to find only blackened ruins. She learns that Mr. Rochester's wife set the house on fire and committed suicide by jumping from the roof. In his rescue attempts, Mr. Rochester lost a hand and his eyesight. Jane reunites with him, but he fears that she will be repulsed by his condition. When Jane assures him of her love and tells him that she will never leave him, Mr. Rochester again proposes and they are married. He eventually recovers enough sight to see their first-born son.
