6: Be straight about what you know, what you don't know, and what you are going to do to fix the problem
6: 坦率地說出你知道什么,不知道什么,你打算采取什么措施解決問題。
This one is mostly self-explanatory. Instead of pretending to know it all, defer to experts. So, if you're a mining CEO and there's been a collapse, bring out the geologists rather than speculating on the mechanics yourself.
這條規則基本上是不言自明的。不要假裝你什么都知道,聽從專家的意見。所以,如果你是一家礦業公司的CEO,你的公司出現塌方事件,最好聘請地質學家出面解釋,你自己不要在那里瞎猜結構力學的種種奧妙。