評論
打印
“我沒有得到完成工作所需要的支持”
If you're coping with outdated equipment, vintage software, pointless paperwork, unrealistic deadlines, or a perennial shortage of skilled support staff, it's much harder to work efficiently. And you may blame your boss for being unsupportive or just clueless.
面對過時的設備、陳舊的軟件、缺乏條理的文件和不切實際的截止期限，或者一直缺乏技術熟練的支持性人員，高效地開展工作就會變得難得多。而且你可能會覺得老板不支持你，或者說完全不了解你的工作。
Don't charge into your boss's office when you're completely fed up with the situation, though, says Grenny. Instead, schedule a meeting, and keep in mind that your boss is almost certainly not trying to make you miserable.
但格雷尼認為，就算已經忍無可忍，也不要貿然闖進老板的辦公室。相反，要安排一次會面。還要記住的一點是，幾乎可以肯定，老板本已上并不打算讓你陷入這種糟糕的境地。
"Start the conversation with curiosity rather than anger," Grenny suggests. So the boss isn't tempted to tune you out, avoid accusatory, judgmental, or inflammatory language.
格雷尼建議：“要以疑問的態度開始這場對話，而不是憤怒。”這樣老板就不至于對你置之不理。還要避免責難，妄下斷言，也不要逞口舌之快。
Instead, calmly describe the gap between the support you need and the support you're getting, Grenny advises.
他說，相反，要冷靜地說明你所需要的支持和你得到的支持之間有什么樣的差距。
"Explain why you're concerned, with emphasis on your common goals," he says. "Next, invite dialogue. Your boss may see the problem differently. If you're open to others' points of view, they'll be more open to yours."
格雷尼指出：“解釋一下你感到擔心的原因，要把重點放在你們共同的目標上。接下來，主動交流。你的老板可能從另一個角度來看待這個問題。如果你對別人的觀點持開放態度，他們也會更容易接受你的觀點。”
