3.De-escalatetension.
緩和緊張的局勢
If you're a new manager for former peers, encourage your new staff's strengths.
如果你剛剛升職當上了經理,要管理你以前的同事,那么你就要多表揚他們的優點。
"You need to know what to do to make all the people (in your department) stars," she says. "I was always finding the most successful people and promoting them out from underneath me. That's an accomplishment that the employee and the manager can agree they did together."
“作為一個經理,你需要知道怎么做才能讓你所有的手下覺得他們都是明星。”她說:“我總是發掘最成功的人才,并給他們升職,讓他們超越我。這樣做可以取得經理和職員雙贏的成就。”