評(píng)論
打印
場(chǎng)景八：針對(duì)抗壓能力的提問(wèn)。
Linda: What serious setbacks have you experienced in sales? How did you overcome these setbacks?
Linda: 你在做銷(xiāo)售的經(jīng)歷中有什么樣比較大的挫折？怎么克服的？
Steve: At the beginning of my career, customers often hung up and told me not to call again. At the time I felt very upset about it and almost gave up on multiple occasions. But after a period of time I grew to understand the customers’ angle. Little by little, I established the right attitude and at last gained a host of loyal customers through my persistence.
Steve: 剛開(kāi)始做銷(xiāo)售的時(shí)候經(jīng)常被客戶直接掛電話，說(shuō)不要再打過(guò)來(lái)了，當(dāng)時(shí)我特別灰心，好些次幾乎都要放棄了。但經(jīng)過(guò)一段時(shí)間我能夠站在客戶的角度來(lái)考慮問(wèn)題，逐步建立了良好的心態(tài)，最終通過(guò)我的毅力贏得了許多忠誠(chéng)的客戶。
Linda: We establish a fairly high target sales quota and you must achieve this volume in a short amount of time. How can you ensure that we reach our sales goals?
Linda: 我們制定的銷(xiāo)售任務(wù)很高，完成任務(wù)的時(shí)間又很短，你會(huì)用什么辦法來(lái)確保達(dá)到銷(xiāo)售任務(wù)目標(biāo)呢？
Steve: I will draft a day-to-day schedule in advance and stick to the plan. Having a plan is the guarantor of success.
Steve: 我會(huì)事先把每天的工作都安排好，然后嚴(yán)格按照計(jì)劃去做，有計(jì)劃地工作是成功的最大保障。
