場景六:最難的提問 --- 假設情景提問
Linda: If you are a leader in our company and in charge of a project, you will need to be able to work with a variety of people in the project team. Let’s say that due to difference of opinions, the team is split into two camps at a meeting and the debate starts to get out of control. At this point, as a leader, what would you do to encourage constructive cooperation from both parties? If the two parties continue to disagree, what will you do then?
Linda: 假如你已經成為了我們公司的一名主管,由你負責管理一個項目。你需要在項目上和不同的人合作。由于觀點不同,(在會議中)產生對立的兩方,而且進行了激烈的爭論。這時,作為領導者,你該如何鼓勵雙方有效合作呢?如果兩方面還是不能達成共識,你又會怎么辦?
Steve: First, I will listen to the point of views and reasons from both sides carefully and make my own judgment. If I side with one camp, I will offer facts and data to explain to the other side my thougt process. If my opinion differs from both sides, I will also give facts and data to support my third-party opinion. If an agreement still cannot be reached, I will hold onto my opinion but also encourage more reserved colleagues to voice their opinions while continuing to provide more data to support a solution. In short, my principle is that everything should be based on data and facts. And every colleague has the right to express his or her opinion. I will always try my best to reach a common ground that all members of the debate are comfortable standing on. If we cannot find this common ground, then I will ultimately make the final decision, as a leader.
Steve: 首先我會仔細聆聽雙方的觀點和理由,并做出我的判斷。如果我傾向于其中一方的觀點,我會拿出數據和事實說服另一方。如果我的觀點與兩者都不同,我同樣會基于數據和事實來證明我的第三方立場。如果最后大家還是不能夠達成共識,我會堅持我的觀點,但允許保留意見的同事拿出更多的數據來表達他們的意見,以支持相應的解決方案。總之,我的原則是,基于數據與事實,每一位同事都有權發表他的觀點。我會盡量讓大家達成共識。如果不能達成共識,那作為領導者,我會做出一個決定。