評論
打印
I need to take down a few details of the actual damage over the phone before you put in a full report.
在你填寫完整的報告之前，我需要在電話中記下實際損毀的細節。
Can you tell me how many items were damaged and what the damage was?
你能告訴我有多少物品損壞了，而且損壞的物品是什么嗎？
Yes,well four things actually.
好的，事實上有四個東西。
I'll start with the big things.
我從最大的說起。
My TV first of all.It's a large one...very expensive.
首先是我的電視。它很大，非常貴。
Our insurance doesn't cover electrical problems.
我們的保險不包括電子故障。
It isn't an electrical problem.
這不是電子故障。
The scren has a huge crack in it so it's unusable.
屏幕上有一個巨大的裂口，所以已經沒法用了。
I see.Any idea of the price to repair it?
我明白了。你知道修理的價格嗎？
No.Well,I don't think it can be repaired.It will need a new one.
不知道。我覺得它沒法修了，需要一個新的。
Okay. I'll make a note of that and we'll see what we can do.
好的，我記下來了，我們會看看該怎么辦。
Now,what was the second item?
現在，第二個物品是什么？
The cabinet from the bathroom was damaged as well.
廁所的櫥柜也壞了。
It's a lovely cabinet,we use it to keep our towels in.
這是一個很好的櫥柜，我們用它來存放毛巾。
And what is the extent of the damage?
毀壞的程度是什么？
Well,the back and the sides seem okay but the door has a huge hole in it.
后面和兩側還可以，但是門上有一個巨大的洞。
It can't be repaired. I'm really not very happy about it.
沒法修復了，我對此很不高興。
And how much do you think it will cost to replace it?
你覺得換掉它要花多少錢？
Well,when I bought it last year I paid $125 for it.
我去年買的時候花了125美金，
But the one I've seen here in Sydney is a bit more expensive,it's $140.
但是我在悉尼見過一個要貴一點，需要140美金。
Right,and what was the third item?
好的，第三件是什么？
My dining room table.It's a lovely table from Indonesia.
我的餐桌。這是一張好看的印尼餐桌。
It must have been very hot inside the container because one leg has completely split down the middle.
集裝箱里一定很熱，因為一個桌腿已經完全從中間折斷了。
The top and the other three look okay thank goodness.
謝天謝地，桌面和其他三條腿沒事。
Any idea of the price to repair it?
你知道修理它的價格嗎？
Well,I had an estimate done on this actually because it is a very special table to us.
事實上，我做過估價，因為這個對我們來說很特別。
They quoted us $200,which is really pricey so I hope the insurance will cover the total cost.
他們給出的報價是200美金，價格很高，所以我希望保險能夠全額理賠。
I'm sure that will be fine.What was the last item,Mr Alexander?
我肯定會沒問題。亞歷山大先生，最后一件是什么？
Well,we have a lovely set of china plates and dishes,you know,with matching cups,saucers,the lot.
我們有一套精美的瓷盤與茶杯、茶碟等搭配。
They were all in the one box which must have got dropped because some plates were broken - six actually.
它們都在一個箱子里，但是肯定是摔了，因為一些盤子都碎了，事實上是碎了6個。
And can you tell me the replacement value of these?
你能告訴我它們的價格嗎？
Well,it's hard to say because they were part of a set but they can be up to $10 each as it's such a good set.
很難說，因為它們屬于一套，但是可能高到10美金一個，因為這是一套很好的瓷盤。
Okay,so that would be around $60 altogether? Yes,that's right.
好的，所以一共是大約60美金？-沒錯。
And is that all of the items?
就是這些嗎？
Yes.So what do I have to do now?
是的，那么我現在該怎么做？
