評論
打印
Just watch an employee who must deal with countless other people because his or her job isat some central point in a communications network:a salesman at a busy counter, a stock broker on the phone, a customer representative. They will tell you how much skill and experience it takes to answer countless questions and handle various kinds of personalities every hourof the day. Not everyone can interact with such persistence and over long hours, but those who do, pride themselves on a distinctive ability that contributes mightily to the running ofthe organization.
試看一位因其工作處于某個通信網絡的中心位置而必須與無數的其他人打交道的雇員：一個繁忙柜臺上的售貨員,一個手不離電話的股票經紀人，或是一個客戶代理人，他們會告訴你，每時每刻回答無數個問題以及應付各種各樣的人物該需要怎樣的本領和經驗。不是每個人都能以這樣的韌性長時間地與人周旋的。但是能夠這樣做的人，都為自己具有出眾才能，能對所在單位的運轉作出巨大貢獻而感到自豪。
But work is more than accomplishment and pride in being able to command the job, because except for a few craftsmen and artists most work takes place"out in the world," with and through other people.
但是工作不光是成就和能夠勝任工作的自豪，因為除了少數工匠和藝術家的工作之外，大 部分工作是在“外面”進行的，是與別人合作或通過別人來完成的。
Esprit de corps
團體精神
Perhaps an example will make the point ：
或許一個例子就能把這點說明白。
I remember viewing a half dozen men in a chair factory whose job it was to bend several pieces of steel and attach them so that a folding chair would result. While there were ten or twelve of these"teams" that worked together, one in particular was known for its perfect coordination and lightning-like efforts. The men knew they were good. They would work in spurts for twenty or thirty minutes before taking a break — to show themselves, bystanders andother groups what it was to be superbly skilled and self-controlled, to be the best in the factory.
我記得曾在一家椅子廠見過6個工人，他們的工作是將幾根鋼管彎曲并組成一把折椅。 雖然同在一起工作的有10個或20個這樣的“組”，有一個組因配合默契、動作神速而特別有名。這班人深知自己能干。他們常常要猛干二三十分鐘才肯休息一會兒——以便向自己、向旁觀者以及向其他班組展示技術高超、善于自我克制的全廠最佳的班組是一個什么樣兒。
When I talked with them, each expressed enormous pride in being a part of the fastest, best team. And this sense of belonging to an accomplished work group is one of the distinctivesatisfactions of the world of work.
當我與他們交談時，他們每個人都為自己是最快最好的班組一員而深感自豪。這種自己屬于一個有嫻熟技巧的班組的意識，是工作帶來的最突出的滿足感之一。
