評(píng)論
打印
Woman: Good morning - HPR Bank. Customer Services Division. How may I help you?
早上好，這里是HBR銀行的客服部。有什么可以幫您的嗎？
Man: Good morning. My name's George Bliss. I'm the Financial Director of Arundel Holdings. I've got a query on our business account.
早上好。我是阿倫德爾控股公司的財(cái)務(wù)總監(jiān)喬治·布利斯。我對(duì)我們公司的賬戶有處疑問(wèn)。
Woman: Just a moment. I'll get it up on screen. Can you give me the account number?
稍等。我在屏幕上操作一下。您可以和我說(shuō)一下賬號(hào)嗎？
Man: Certainly. It's 456 - 30 - 421.
當(dāng)然。賬號(hào)是456-30-421。
Woman: And your identification code?
識(shí)別碼是？
Man: Hamlet.
Hamlet。
Woman: Right, Mr Bliss. What's the problem?
好的，布利斯先生。您的問(wèn)題是什么？
Man: Well, I received a statement from you this morning and there's a difference between that and our records.
嗯，我今天早上收到了你們寄來(lái)的一份損益表，它和我們的記錄有所不同。
The statement shows a debit of ￡15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.
損益表顯示6月10日有1.5萬(wàn)英鎊的支出，但沒(méi)有人為這筆款項(xiàng)簽字，因此我想知道這是怎么回事。
Woman: Yes, mmm, here it is - ￡15,000. That's odd. It says cheque number 3-0-6-9-8-4.
是的，嗯，在這里——1.5萬(wàn)英鎊。太奇怪了。支票號(hào)是306984。
Man: Yes, I can see that on the statement, but that can't be right. All our cheques begin with 5-0.
是的，我在損益表上看見了，但這應(yīng)該不對(duì)。我們所有的支票號(hào)開頭都是50。
It's not one of our cheques. You must have debited our account by mistake.
這不是我們的支票。您一定是不小心把它記在我們的賬上了。
Woman: I'm very sorry about that, Mr Bliss. I'll sort it out immediately. Could I just ...
對(duì)此我感到十分抱歉，布利斯先生。我馬上弄清楚。我可以……
