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“Miss it and they get on your back,” said Tony.
“未完成目標，它們就會騎在你背上，”托尼說。
He adopted a manager’s whine: “You’ve done three MURs less than you should have done this week.”
他接受了經理的牢騷：“這周你只完成了3次藥物使用檢查，少于你應該完成的量。”
A Boots pharmacist from another region described to me a recent staff awayday at which
一位來自另一個地區的博姿藥劑師向我描述了最近的員工外出日，
he and his colleagues were told: “400 MURs is an expectation now. We don’t need to tell you that.”
他和他的同事們被告知：“現在估計是400次。我們不需要告訴你這些。”
I have seen a 2008 email from a Boots area manager in yet another part of the country that states:
我曾在2008年在另一個地方看到過一封來自博姿地區經理的郵件，郵件中寫道：
I personally don’t want colleagues to feel ‘brow-beaten’,
我個人不希望同事們感到“恐嚇”，
but we do need to deliver our targets of 400 MCUs (medicine check-ups – another name for MURs) per store this financial year for two reasons:
但我們確實需要在本財政年度每家藥店完成400次藥物使用檢查(藥物使用檢查——MURs的另一個名字)的目標，原因有二：
1. Delivering 400 MCUs is a measure of Excellent Patient Care.
1. 提供400次藥物使用檢查是對優秀病人護理的一種衡量。
2. The company can make 28 pounds profit for each MCU, so each one we don’t deliver is a lost 28 pounds.
2. 公司可以憑每次藥物使用檢查賺28磅的利潤，所以每少一次就是損失28英鎊。
So keen was Tony’s store to make that profit, he claims it did reviews on anyone, no matter how unsuitable.
托尼的商店是如此熱衷于賺取利潤，他聲稱它會檢查任何人，無論多么不合適。
Tony himself was told to have one – and to give one to a patient with severe dementia.
托尼自己也被告知要做一次，并給一個患有嚴重癡呆癥的病人做一個。
His manager came in for one – no sooner had it begun than she walked out, but it still went towards the total.
他的經理就來做了一次，剛一開始她就走了出去，但這仍然算入總數。
All so the shop could earn that extra 11,200 pounds from a scheme intended to help the sick.
這樣，這家商店就可以從一項旨在幫助病人的計劃中多賺11200英鎊。
(Asked to comment, Boots said: “We make it clear to our colleagues that these services should not be undertaken inappropriately.”)
（當被問及對此的看法時，博姿表示：“我們向同事明確表示，這些服務不應被不當使用。”）
