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I got onstage in front of our entire sales team and apologized for the misunderstanding.
于是，我召集整個銷售團隊，當著大家的面為這次誤會道歉。
I also let them know that if they hear a bad idea, even one they believe is coming from me or Mark, they should either fight it or ignore it.
我也讓大家明白，如果聽到的是個壞點子，哪怕提出者是我或扎克伯格，他們也應該抵制它或無視它。
As hard as it is to have an honest dialogue about business decisions, it is even harder to give individuals honest feedback.
在商業對話中很難聽到實話，向他人反饋自己的真實想法就更加困難。
This is true for entry-level employees, senior leaders, and everyone in between.
這一點無論對普通職員還是高管人員，都是一樣的。
One thing that helps is to remember that feedback, like truth, is not absolute.
同時，我們也要明白，反饋和真理一樣，都不是絕對正確的。
Feedback is an opinion, grounded in observations and experiences, which allows us to know what impression we make on others.
反饋是一種基于觀察和經驗的意見，可以幫助我們了解自己給別人留下的印象。
The information is revealing and potentially uncomfortable, which is why all of us would rather offer feedback to those who welcome it.
它很有啟發性但也可能讓人不自在，所以我們都寧愿向那些能夠接受意見的人做出反饋。
If I make an observation or recommendation and someone reacts badly—or even just visibly tenses up—I quickly learn to save my comments for things that really matter.
如果我發表意見或提出建議時，對方的反應不太好，甚至明顯開始緊張，我就會保留自己的意見。
This is why I so admire Molly Graham's approach.
這也是我為什么如此欣賞莫莉·格雷厄姆的行事風格的原因。
Molly joined Facebook in 2008 and held a number of jobs throughout the company in communications, human resources, and mobile products.
格雷厄姆自從2008年加入臉譜網后，承擔了包括交流溝通、人力資源、移動產品等很多部門的工作。
She performed extraordinarily well in all of these very different roles, not just because she is uniquely talented but because she is always learning.
她在不同的工作崗位上都表現得相當出色，這不僅是因為她才能過人，還因為她總是保持著學習的態度。
