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欲加強(qiáng)難度還請(qǐng)移步《地道美語聽力播客（快速版）》
Clerk: Hello, how can I help you?
克拉克：你好，我可以幫助你嗎？
Spencer: I’d like to return a few things I received over the holidays.
斯賓塞：我來返還假期內(nèi)收到的一些禮物。
Clerk: Okay, do you have gift receipts?
克拉克：好的，你有禮物的收據(jù)嗎？
Spencer: I do for this item. It’s unopened and unused.
斯賓塞：這件物品有收據(jù)。未曾打開也未曾使用。
Clerk: Let me see. I can give you a refund, but there will be a small restocking fee.
克拉克：我看一下。我會(huì)給您退款，不過需要收您一些退貨費(fèi)。
Spencer: Really?
斯賓塞：真的嗎？
Clerk: I’m afraid so.
克拉克：是這樣的。
Spencer: Okay, that’s fine. I also received this one as a gift, but don’t have a receipt.
斯賓塞：好的，沒問題。這是另一件禮物，但是我沒有收據(jù)。
Clerk: Let me look up that merchandise in our system. It looks like it was a clearance item and it was a final sale.
克拉克：我查閱一下系統(tǒng)的商品記錄。這好像是一件清倉貨而且還是特價(jià)出售。
Spencer: But it’s unworn.
斯賓塞：但是我沒有穿過。
Clerk: I understand that. The best I can do is to allow you to exchange it if it doesn't fit or give you store credit.
克拉克：我理解。我能做的只有更換不合身衣物或者為您增加信用點(diǎn)數(shù)。
Spencer: I’ll take the store credit. What about this?
斯賓塞：我還是增加信用點(diǎn)數(shù)吧。那這一件呢？
Clerk: Let me see. That item was purchased on our online store and it can’t be returned to a store location, only through our website.
克拉克：我看一下。這是我們官網(wǎng)上出售的商品，只能網(wǎng)上退貨，無法退回實(shí)體店。
Spencer: And this? It doesn’t work.
斯賓塞：那這一件呢？不能用。
Clerk: I’m sorry, but that was also a clearance item and was sold in as-is condition.
克拉克：很抱歉，這也是清倉物品并且只在網(wǎng)站退換。
Spencer: All right.
斯賓塞：好吧。
Clerk: Can I help you with anything else?
克拉克：還有其他事情我能效勞的嗎？
Spencer: Only if you can visit the other three stores to return the rest of my gifts.
斯賓塞：要是你能到其他三個(gè)商店幫我退回這些禮物就好了。
Clerk: You didn’t get what you wanted for the holidays, huh?
克拉克：沒有一件節(jié)日禮物讓您順心，對(duì)嗎？
Spencer: My family and friends have great senses of humor, but how many gag gifts can one man own?
斯賓塞：我的家人和朋友都很幽默，但是一個(gè)人又能收到幾個(gè)惡作劇禮物呢?
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