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Business
來源于《商業》版塊
Bartleby
巴托比職場專欄
A manager’s manifesto
一位經理的宣言
Eight resolutions to adopt in 2020
2020年適用的八項計劃
The start of the year is traditionally the time to make resolutions to change your behaviour. Hardly anyone keeps them, of course, but in the spirit of optimism, here are Bartleby’s eight suggestions for what managers ought to resolve to do in 2020.
新年伊始通常是下決心改變行為的時候。當然，幾乎沒有人會一直做到，但本著樂觀的精神，以下是巴特比對經理人在2020年應該決心做什么提出的八條建議。
1. Give out some praise. People don’t come to work just for the money. They like to feel they are making a valuable contribution. Praise doesn’t have to happen every day and it cannot be generic. Pick something specific that a worker has done which shows extra skill or effort and single them out; ideally so that others can hear the compliment. This is particularly important for the most junior employees, who will feel anxious about their status.
1. 給予一些贊美。人們來工作不只是為了錢。他們喜歡自己做出了有價值貢獻的那種感覺。贊美不一定每天都發生，也不可能是泛泛而談。挑選出某個員工表現出額外技能或努力的具體工作，并將其挑出來；最理想的是讓別人聽到你的贊美。這對初級員工尤其重要，他們會對自己的地位感到焦慮。
2. Remember that you set the tone. If a manager is angry and swears a lot, that will be seen as acceptable behaviour. If bosses barely communicate, they are unlikely to receive useful feedback. If they fail to keep their promises, workers will be less likely to co-operate. And if a manager frequently belittles a particular employee, that person is unlikely to get the respect of their colleagues. In contrast, a more relaxed, open boss is likely to lead to a relaxed, open workplace.
2. 不要忘記基調由你來定。如果一個經理很生氣，經常罵人，那將被視為可以接受的行為。如果老板很少交流，他們就不太可能得到有用的反饋。如果他們不能兌現承諾，工人們就不太可能非常配合。如果一個經理經常貶低某個員工，這個人就不太可能得到同事的尊重。相比之下，一個更放松、更開放的老板可能會帶來一個放松、開放的工作環境。
3. The buck also stops with you. If a team member makes a mistake, it needs to be fixed. And the manager is responsible for making that happen. It may well be that the mistake stems from inadequate instructions or giving the task to the wrong person. So the manager, as well as the staff member, needs to learn a lesson from the failure.
3. 責任也止于你。如果一個團隊成員犯了錯誤，那就需要改正。經理有責任讓這一切發生。很可能是由于指令不充分或把任務交給了錯誤的人。因此，管理者和員工都需要從失敗中吸取教訓。
譯文由可可原創，僅供學習交流使用，未經許可請勿轉載。
