1.Where have you worked as a front-desk receptionist?
你曾經在哪里做前臺接待員?
2.How was your attendance record at your previous job?
你在以前的工作中出勤記錄如何?
3.I have worked for a trading company and I am working in a trust company.
我之前在一家貿易公司上班,現在我在一家信托公司上班。
4.I know most of the word processing, presentation and spreadsheet programs.
我很熟悉大部分的文字處理、演示文稿和電子表格程序。
5.The top priority is answering in-coming calls and informing related staff through extension.
最重要的工作是接聽來電,通過分機通知來電者想找的人。
6.You are responsible for distributing Visitor Cards to visitors and supervising their registration.
你負責給來訪者分發來訪卡,幫助他們正確地填寫來訪紀錄。
7.I applied for the position after full consideration,so I think I know the routines of the job.
我慎重考慮之后才申請的這個職位。我想我了解這個工作的日常職責。
8.Most clients check out by credit card or travellers' checks.
大多數人是用信用卡或旅游支票結賬。
9.We accept room booking,tell them room rates,find out how the bill will be paid and help the guests to check in and check out.
我們接受房間預訂,告知客人住房價格, 看顧客以什么方式結賬,幫他們人住和結賬。
10.When some guests want to have a cancellation, change room or extend a reservation, we should always offer our help with courtesy.
如果有人退訂、換房間或延長住宿時間,我們總是禮貌地提供服務。
Dialogue 1
對話 1
A:Do you think you speak English quite fluently? Tell me about your English education.
A:你覺得你的英語流利嗎?說說 你的英語教育背景。
B:Many people said my English is smashing and I am confident about my spoken and written English. I majored in Foreign Linguistics and Applied Linguistics at college.
B:很多人對我的英語評價很高,我 對自己的口語和書面英語也很自 信。我在大學時的專業是外國語 言學和應用語言學。
A:What did you do in the trading company which was mentioned in your resume?
A:你簡歷上提到你在貿易公司工作 過,那時你的具體工作是什么?
B:The top priority is answering in-coming calls and informing related staff through extension. I have to transcribe it correctly if the wanted was absent.
B:最重要的工作是接聽來電,通 過分機通知來電者想找的人。 如果要找的人不在,我就必須 幫他作個電話記錄。
Dialogue 2
對話 2
A:How was your attendance record at your previous job?
A:你在以前的工作中出勤記錄如何?
B:I was seldom absent or late for work. Do you mind if I ask what I am supposed to do?
B:我很少缺席或遲到。你介意我 問一下我的職責是什么嗎?
A:No. You are responsible for distributing Visitor Cards to visitors and supervising their registration. Remember to turn off TV and DVD in the lobby on daily basis.
A:不介意。你負責給來訪者分發來 訪卡,幫助他們正確地填寫來 訪紀錄。每天下班前要關掉大 廳的電視和光盤。
B:OK, I am clear about it.
B:好的,我明白了。