評論
打印
Your claim should be supported by sufficient evidence.
你的索賠要求需要有充分的證據作支持。
Our goods are well-examined before shipment,
我們的貨物在裝運前都是經過嚴格檢驗的。
Any complaint about the quality of the products should be lodged within 15 days after the arrival.
任何有關該產品質置問題的投訴都應該在貨物到達后的15天內提出。
It's clearly a case for the insurance company.
顯然這是保險公司的責任。
I'm sorry that we cannot pay your claim.
很遺憾我們不能接受你們的索賠要求。
We regret that we can't meet your claim as it has nothing to do with us.
很遺憾，我們不能受理你們的索賠要求，因為這和我們沒有任何關系。
I'm sorry for having caused you some inconvenience with this shipment, but we're not prepared to accept your claim.
很抱歉，這次運貨給你方造成了一些不便，但我們不準備接受你方的索賠。
It's not our fault. We're not liable for the damage.
這不是我們的過錯，我們沒有義務對損失負責任。
The loss is not covered by your insurance.
這個損失是在你們投保的險別之外的。
Refusing to accept the complain
拒絕賠償
The April consignment arrived at our port was seriously damaged. Over 20% of the glass flower vases were broken.
4月份到達我方港口的那批貨有嚴重破損，20%以上的玻璃花瓶都破碎了。
That's impossible. Our goods are well-examined before shipment. The quality certificate shows clearly that the goods are at the quality standard we said they'd be.
這不可能。我們的貨物在裝運前都是經過嚴格檢驗的。質量證明書上也明確表明這些貨物都達到了我們承諾的質量標準。
I'm afraid the losses must have occurred en route. Since we concluded the business on CIF basis, I have to file a claim with you for the losses.
恐怕破損可能是在運輸途中發生的。因為我們是以CIF價成交的，所以就這次損失我只好向你們提出索賠要求了。
I'm sorry that we cannot entertain your claim, as the loss is not covered by your insurance. In the contract, it doesn't mention the Risk of Breakage.
我們不能接受您的索賠要求。因為這個損失是在你們投保的險別之外的。合同上并沒有提及破碎險。
Should I file the claim with the insurance company?
那我們可不可以向保險公司索賠呢？
If you had insured against breakage, they might meet your claim.
如果你們事先投保了破碎險的話，他們可能會接受你們的索賠。
