A: I'd like to return this radio.
我想要退掉這臺(tái)收音機(jī)。
B: Okay. Do you have your receipt?
好的,你有收據(jù)嗎?
A: I lost it.
我丟失了收據(jù)。
B: I am sorry, but you need a receipt for a refund.
很抱歉,但是要退款你需要收據(jù)。
A: But I purchased it yesterday.
但是我昨天剛買的。
B: Perhaps you would like to talk to customer service.
也許你得和顧客服務(wù)中心說說。
A: Well, that's a start, I guess.
我猜,那是個(gè)開始。
B: They're right upstairs.
顧客服務(wù)中心就在樓上。
A: That sounds good. I'll take the escalator.
聽起來不錯(cuò)。我會(huì)從自動(dòng)扶梯上去。
B: Good luck. I hope someone can help you.
祝你好運(yùn)。我希望有人能幫助你。