評論
打印
SRT electricity. Can I help you?
這里是SRT電力公司，有什么可以幫您的？
Yes, I have a problem with my electricity.
嗯，我家出現了電力故障。
Sorry to hear that. Your account number, please.
很抱歉。請告訴我您的賬號。
It's XW94702.
號碼是XW94702。
OK. Our notes say that we arranged for an engineer to visit your house yesterday.
好的。我們這邊的記錄顯示，昨天我們已經安排了一位工程師去您的家中查看了。
Did he check the electricity?
他有查看電力嗎？
No, he didn't.
沒有。
Five minutes after he arrived, he had an emergency call and left.
他來了五分鐘之后，接了一個緊急電話，然后就走了。
I'm very sorry. I can arrange for another engineer to visit you on Wednesday.
十分抱歉。我可以安排另一位工程師在星期三到您的家里。
OK, but I have a meeting that morning.
好，但那天上午我有一個會議。
Do you have an exact time for his visit?
能告訴我他來的確切時間嗎?
Is two o'clock OK for you?
下午兩點可以嗎？
Yes, that's fine. Thank you.
嗯，可以。謝謝。
No problem.
不客氣。
