品質Quality
買主由于擔心所收到的貨沒有品質保證，打算就對方的品管制度做個了解，于是向廠長探個究竟……

英文正文

A: How can I be sure your products are of superior quality, as you promised?

B: One of the reasons for our good quality products is because of our quality inspection system, which is the best of its kind.

A: But a quality inspection system does not mean that each unit will always be up to the standard.

B: We have trained analyzers to do quality analysis at the end of each part when we make the product. This means that no mistakes are made.

A: Your salesman also told me that each worker is trained to do quality analysis. Can you tell me a little about that?

B: Certainly. We provide quality analysis training as part of the training for all new workers, plus a week of further training every year.

句型總結
●　能否告訴我…
1. Can you tell me (a little) about...?
2. I'd like to know about...
3. Could you explain...?

這是詢問信息的實用句型。采取問句的形式，較直述句有禮貌。"Can you..."可用"Could you..."代換，后者比較客氣。"a little"是指請對方‘稍微談談、簡短解釋’；"about"后面即接想詢問的事物。

短語解說
superior quality 優等品質
"superior"，‘優良的’；"super-"這個前綴有‘超級、上等、最’的意味。"superior"在這里是形容品質的優良。而依品質的優劣，除優等外，尚可分中等 ("ordinary")與劣等 ("inferior")。

quality inspection system 品檢系統
"inspection"，‘檢驗’；"system"，‘系統、制度’。這是指用來檢驗產品品質是否合乎標準的一整套系統，目的在于提高商品品質、建立市場信譽、促進生產事業的發展。

up to (the) standard 達到標準
"up to"有‘達到’之意；"standard"，‘標準’。這個表達語等于"reach the standard"。其它一些有關‘水準’的實用語有："above the standard"（標準之上）"below the standard"（標準之下）。

quality analysis 品質分析
"analysis"，‘分析’。‘品質分析’是對產品品質的特性、成分、物理性質、制造技術、等級、形狀等所作的詳細研究。通常須由專業人員執行操作，同時配合適當的設備方能完成。