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欲加強(qiáng)難度還請(qǐng)移步《地道美語(yǔ)聽力播客（快速版）》
Diana: You’ve reached customer service for Bully Services. How may I help you today?
黛安娜：這里是布里公司的客戶服務(wù)部。請(qǐng)問(wèn)能為您提供什么幫助？
Phillip: I’d like to cancel my service.
菲利普：我想取消我的服務(wù)。
Diana: Why do you want to cancel?
黛安娜：為什么想取消呢？
Phillip: I’m switching to another company with cheaper services. I’m no longer under contract so there should be no early- termination penalties.
菲利普：我要更換一家服務(wù)更加便宜的公司。我的合同已經(jīng)到期了，所以不應(yīng)該受到提前終止合同的懲罰。
Diana: Let’s take a look at your account. I’m sure we can make you an offer so you won’t want to discontinue service.
黛安娜：我看一下您的賬戶。我相信，我們可以提供一份報(bào)價(jià)，這樣您就不會(huì)想取消服務(wù)了。
Phillip: I’ve made up my mind. I just want to cancel.
菲利普：我已經(jīng)拿定主意了。我就是想取消。
Diana: As a customer service rep, it’s my job to find a way to retain you as a valued customer. Please bear with me, sir.
黛安娜：作為一名客服代表，我的職責(zé)就是設(shè)法留住您這樣的重要客戶。請(qǐng)您體諒，先生。
Phillip: Really, I’m not interested in any offers you can make. No high- pressure tactics are going to work with me, so please just cancel my service.
菲利普：真的嗎，可我對(duì)任何報(bào)價(jià)都不感興趣。我不吃高壓戰(zhàn)術(shù)這一套，所以請(qǐng)你取消我的服務(wù)。
Diana: Please, sir, be reasonable. I’m trying to work with you so you won’t miss out on our great deals. If you sign a new two-year contract or set up auto-pay, I can offer you…
黛安娜：拜托您，先生，冷靜一點(diǎn)。我正嘗試跟您溝通，這樣您就不會(huì)錯(cuò)過(guò)這筆劃算的交易了。如果您簽一份兩年的新合同，或者開啟自動(dòng)支付，我可以給您……
Phillip: I’m not interested. I want to cancel – now!
菲利普：我沒興趣。我就想取消——立刻！
Diana: Just let me tell you about these three plans that are available to you at a lower price. I know that deep down you don’t really want to cancel your service.
黛安娜：您讓我先說(shuō)完這三項(xiàng)供您選擇的較低的價(jià)格方案。我知道，您內(nèi)心深處其實(shí)并不想取消服務(wù)。
Phillip: I do want to cancel my service and I want to do it right now!
菲利普：我真的想取消我的服務(wù)，現(xiàn)在就取消!
Diana: Sir, please! You’re being a little pushy.
黛安娜：拜托，先生!您有點(diǎn)固執(zhí)己見。
Phillip: I’m being a little pushy?!
菲利普：你說(shuō)我固執(zhí)己見？！
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