You know, I grew up in the inner city,
要知道,我是在市區長大的,
and there were kids who were failing in schools 56 years ago when I first went to school,
當時,很多學生在學業上就已經一事無成了,那可是在56年前,當時我剛開始讀書,
and those schools are still lousy today, 56 years later.
而那些學校在56年后的今天仍然還很糟糕、很爛。
And you know something about a lousy school?
各位知道爛了這么多年的學校的是什么樣子的嗎?
It's not like a bottle of wine. Right?
這可不像陳年老酒(年份越老越好)。對吧?
Where you say, like, '87 was like a good year, right?
如果是陳酒,1987年的就是一瓶好酒,對吧?
That's now how this thing -- I mean, every single year, it's still the same approach, right?
我的意思是說我們的學校年復一年地在使用相同的教學方法,對吧?
One size fits all, if you get it, fine, and if you don't, tough luck. Just tough luck.
千人一面的,如果它適合你,那還好,但如果不合適呢,那你可要倒大霉了。你肯定會倒大霉的。
Why haven't we allowed innovation to happen?
可我們為什么不創新呢?
Do not tell me we can't do better than this.
你可別告訴我:“沒有什么比現在的體系更好的了。”
Look, you go into a place that's failed kids for 50 years, and you say, "So what's the plan?"
想想看,你進入一所50年來從沒有讓學生們學有所成的學校,你問校方:“你們的教學計劃是什么?”
And they say, "We'll, we're going to do what we did last year this year."
他們告訴你:“我們今年的教學計劃和去年的一樣。”
What kind of business model is that? Banks used to open and operate between 10 and 3.
那是一種什么樣的運作模式啊?過去,銀行的營業時間一般是上午10點到下午3點。
They operated 10 to 3. They were closed for lunch hour.
他們上午10點到下午3點營業,可午餐時還關門。
Now, who can bank between 10 and 3? The unemployed.
但誰會在上午10點到下午3點之間上銀行呢?除非他是無業游民。
They don't need banks. They got no money in the banks.
可這些人不需要銀行啊。他們沒錢存銀行。
Who created that business model? Right? And it went on for decades. You know why?
那是誰創造了這種業務模式呢?是吧?可就這樣,它也運作了好幾十年。為什么呢?
Because they didn't care. It wasn't about the customers. It was about bankers.
因為他們不在乎我們。他們不在乎顧客。這是銀行家們的事。
They created something that worked for them.
它們只為自己著想。
How could you go to the bank when you were at work?
在上班時間你怎么可能去銀行呢?
It didn't matter. And they don't care whether or not Geoff is upset he can't go to the bank.
可是,沒關系。他們不在乎我Geoff是否因為不能在這個時間段去銀行而感到爽與不爽。
Go find another bank. They all operate the same way. Right?
你可以去找另一家銀行啊,可所有銀行都是這樣的營業時間啊,對吧?
Now, one day, some crazy banker had an idea.
然后,某一天,某個瘋子銀行家突發奇想。
Maybe we should keep the bank open when people come home from work.
或許我們應該在人們不上班的時間也對外營業吧。
They might like that. What about a Saturday? What about introducing technology?
顧客們可能會喜歡這樣子的呢。星期六(營業)怎么樣呢?又或者,引入新技術怎么樣呢?