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So the biggest thing that we had to do for remote working is to respect people's time.
所以我們為遠程辦公的人提供最大的便利就是尊重他們的時間
And so the way we had it set up is we actually had a four and a half day work week at Wufoo.
我們約定每周有4天半的時間在Wufoo工作
Half day on Friday was for all the meetings and stuff.
周五用半天的時間開會，以及其他任何事情
We said like no business deal, meetings, no talking with other outside parties.
我們約定，平常的時候不會有商務會議，不會有派對
They all have to be done on Friday, on that half day.
這些都會被安排在周五那半天的時間里
It couldn't be done in the middle of the week.
其他時間不會做這些安排
And then also one day of everyone was already dedicated customer support.
當然，每人還留出一天的時間做客服
So everyone in our company effectively only had three days each week to actually build or work on whatever they were doing.
所以，Wufoo的員工每周實際上只有三天時間用作自己工作
But I actually firmly believe that if you have three solid days, right, eight to ten hours,
但是，我非常確信，如果每個周有3天實打實的時間每天8-10個小時的時間
where you are only working on what you need to build, you can get a ton of shit done.
來做自己的工作再多的事情也可以完成
And so what we said was, you have to respect everyone's time during that three day period, if they're in that three day period.
所以你必須要尊重員工的時間讓他們在三天的時間里去工作
And what we came up with is a 15 minute rule and the way it worked is you can have a discussion like a chat
此外，我們還有一個15分鐘的規定15分鐘的意思是，你可以聊天
or a phone call or whatever with someone but it could go no longer than 15 minutes
打電話或者是做其他的事情但是這些事情都不能超過15分鐘
so if you have some complicated issue that you couldn't figure out we'd say, at 15 minutes you are to immediately table that item.
因此，如果你遇到了什么棘手復雜的事情你不能在15分鐘的時間里解決它們
Right and have us discuss it on Friday and you'd move on to the next item on your list right, the enhanced productivity.
那么就要把它放到周五了你要把它擱置一下做另外一間事情
More often than not I, I would say 90% of the time the item never got brought up on Friday
但是通常，90%的事情都沒有放到周五
because usually what would happen is people would sleep on it and then they'd just magically say like,
因為通常，他們回去睡一覺第二天
hey I found a solution or like hey that's not a big problem whatsoever
就有解決的思路了
Because most problems inside of companies, they don't need to be solved in real time, or right away.
因為大多數的公司內部的問題沒有必要立刻去解決
The only things are like when the site is down, or payments aren't working.
除非是網站崩潰了或者是支付系統癱瘓了
