McDonald's Is Modernizing Guest Services
麥當勞提供現代化服務
McDonald's, the word's largest fast-food chain, plans to modernize its services and give guests the “Experience of the Future”. McDonald's guests will be able to customize their order at an automated touch screen kiosk and receive table service. Though automation may reduce the need for counter workers, McDonald’s says the new services will require more staff, including chefs, wait staff, and greeters. Select restaurants in Australia and the US are already offering this new dining option, while McDonald's Canada plans to have 1,000 redesigned restaurants ready by 2017.
世界最大快餐連鎖麥當勞計劃提供現代化服務,提供顧客“未來體驗營”。顧客能夠在售貨亭的觸摸屏訂制點單,并享受餐桌服務。雖然自動化服務減少了對收銀員的需求,但麥當勞稱新服務將需要更多員工,包括廚師、服務員以及歡迎人員。澳大利亞和美國的一些試點餐廳已經推出了全新用餐選擇。加拿大麥當勞計劃在2017年之前注冊1000家此類餐廳。
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