That exhilarating first conversation provided themes Peter and I returned to for the next six years. How to unleash the creativity and productivity of knowledge workers? How to create free markets for ideas and innovation inside and outside a company? How to build the organizational agility and flexibility to respond to and to lead change? Peter’s ideas have become a part of P&G. His basic rule was the importance of serving consumers. And he likes to say the purpose of a business is to create and serve a customer clean and simple. At P&G we have translated this principle into respect for the consumer as boss. Consumer-driven strategy, innovation and leadership are corner stones of P&G success and reflection of the influence Peter has had on me and on our company. The greatest lesson I took away is the over- arching importance of humanity. Peter believed in human possibilities and he was a force for good in world society.
這令人振奮的首次談話讓德魯克先生和我重新定下了未來六年的目標主題。如何讓知識型員工的創造性和生產力釋放出來?如何在企業內外為創意和改革營造一個自由的市場?如何建立組織的敏捷性和靈活性以應對變革及領導變革?德魯克先生的思想已成為了寶潔的一部分。他的根本原則是關注為客人服務的重要性。他喜歡說一門生意的目的是要創造和服務顧客,既簡單又直接。在寶潔,我們把這原則轉化為視顧客為你的雇主的宗旨。以顧客為先的策略、創新精神和領導力是寶潔成功的重要基石,這也反映了德魯克先生對我本人及我們公司的影響。我最大的收獲是明白了以人為本的重要性。德魯克先生相信人的無限可能性。他是世界社會的一股正面力量。
Thank you for all you’re doing to spread Peter s thinking and management in China. The well-off knowledge that Peter left us with will continue to shape business and organizational development for generations to come. Again I would like to thank the Peter F. Drucker Academy and Bright China for this tremendous honor. I am truly grateful.
十分感謝你們在中國為推動德魯克先生的理念所做的一切。德魯克先生留給世人的寶貴知識和財富會繼續幫助我們的后代組建商業企業并推動組織發展。再次感謝彼得·德魯克管理學院及光華對我的厚 愛,我由衷地感謝們。