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Know one's own emotions. Recognize and name emotions you feel;
學會了解自身的情感。學會認知情感;
understand why you feel that way; and distinguish between feeling and actions.
懂得為什么自己會產生這種感受；辨別情感與行動。
Motivate oneself. When considering how to harness your feelings, practice some emotional self-control and delay gratification.
學會自我誘導。練習自我情感控制，延后即時滿足感，這樣才能去控制自己的感情。
Stanford University researchers tested children's impulse control by placing a banana in front of them
斯坦福大學的研究者為了測試兒童的沖動控制進行了這樣的實驗: 在他們面前放了一個香蕉，
and telling them that they would receive a second one if the first remained when the researcher,
并告訴他們如果不吃這一個的話還能得到第二個,
who needed to leave the room, returned later. The follow-up study found that, overall, the children who delayed gratification
然后研究者就離開了房間。隨后的研究發現，那些能夠延后自身即時滿足感，
and did not eat the banana were more successful later in life -- as measured by a range of factors including happiness,
綜合幸福感，收入和對工作的滿意度等諸因素:
income and job satisfaction -- than those children who ate the banana immediately.
不吃第一個香蕉的兒童在隨后的人生中比立刻吃掉香蕉的兒童更易得到成功。
Recognize emotions in others. The ability to take another person's perspective is a skill that effective managers possess.
學會了解他人的情感。 辦事高效的經理人一般都能具換位思考的能力。
Emotionally intelligent individuals also are sensitive to other people's feeling and listen well.
情商高的人對他人的感情變化敏感，也善于傾聽他人。
Manage emotions. Accept your feelings, but find a balance between over sensitivity or over expression and emotional suppression.
學會控制情感。 接受你的情感，學會平衡過度敏感或張揚以及過度壓力的情感。
Handle relationships. Applying conflict management skills instead of ignoring conflict,
學會處理人際關系。應用沖突管理技巧來解決問題，而不是忽視沖突，
and being considerate and cooperative are part of handling relationships from an emotionally intelligent perspective.
學會為他人著想，與他人積極合作是從情商角度來處理人際關系的部分要求。
Communication skills are essential to healthy relationships.
交流技巧對維持健康的人際關系不可或缺。
