【重點詞匯】

1.Find out what the offense was before apologizing, or risk making things worse by coming off as patronizing.
找出自己究竟是什么地方冒犯了對方，不要盲目地道歉或者去以恩人的姿態自居。

come off 實現，成為，發生

如：These stains won't come off, I'm afraid.
我看，這些污點去不掉。

A button has come off my coat.
我的大衣掉了一顆扣子。

2.Relationships rely upon honorable behavior, and nonverbal cues that imply it’s the other person’s fault undermine peace.
牢固的關系是建立在誠信的基礎上的。可以默默地提示對方的失誤。

honorable adj. 光榮的，可敬的，尊敬的

如：Devoid of scruples; oblivious to or contemptuous of what is right or honorable.
毫無顧忌的全無顧忌的; 忘了何為正確或光榮的或對正確的或光榮的事物輕蔑的

His conduct speaks him honorable.
他的行為表明他是可敬的。

3.Any resistance to apologize shouldn’t come from a misguided need to control the partner or to avoid losing ground.
道歉并不是為了控制對方或者保護自己的領地。

lose ground 退卻，落后，讓步

如：The team began to lose ground because Phil's leg was broken.
由于菲爾的腿摔壞了，這個隊開始失利。

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