答案：
1.A 2. A 3. D

重要單詞短語：
1. Order n.訂購的貨物；訂單& vt.訂購
place an order 下訂單
例句：We placed an order for 5,000 pairs of shoes to be delivered next month.
(我們下了一張5000雙鞋子的訂單，下個月會出貨。）
I ordered some replacement parts from our supplier.
(我向供應商訂購了一些替換零件。）
2. pick up... 取（貨）
例句Mrs. Brown has arranged the truck to pick up the goods this afternoon.
(伯朗太太已安排卡車今天下午前往取貨。）
3. weekday n.工作日（指周一至周五）
例句： We are open from 8 a.m. to 7 p.m. on weekdays, and 9 a.m. to 9 p.m. on weekends.
(我們工作日從早上8點營業至晚上7點，周末從早上9點營業至晚上9點。）
4. delivery n.送貨
deliver vt.運送
例句：We offer free delivery if your purchase is over US$50.
(您購買的金額若超過50美元，我們就提供免費送貨服務。）
Your pizza will be delivered within 30 minutes.
(您的披薩會在30分鐘內送達。）
5. receipt n.收據
例句：Please give me a receipt for this purchase.
(請將我這次購買的東西開立收據。）
6. the claims office 領貨處；索賠處
claim n.要求；索賠
file a claim 申請索賠
例句:Alice filed a claim on a piece of luggage that was damaged during her flight to Hong Kong.
(愛麗絲為一件在飛往香港途中受損的行李箱申請索賠。）
7. Invoice n.發票
例句We will issue an invoice as soon as we ship out your order.
(您的訂單一出貨，我們就會開立發票。）
8. item n.品項
例句：The department store is having a sale on household items on the 10th floor.
(百貨商場10樓目前有家居用品的特賣會。）
9. alert vt.使警覺& a.警覺的（與介詞to連用）
alert sb to sth 使某人警覺某物
be alert to... 對 保持警覺
隊 This warning sign is to alert people to the dangers of drunk driving.
(這個警告標示是要提醒人們酒后駕車的危險。）
Thanks to the warning sign, all travelers are alert to the possible dangers of a snowstorm in the area.
(由于這個蓍告標示，所有旅客都注意到該地區可能有出現暴風雪的危險。）
10. payment n.付款
11. purchase n.購買的商品 & vt.購買
make a purchase of sth 購買某物
=purchase sth
例句: The rich man made a purchase of a gold ring for his wife.
=The rich man purchased a gold ring for his wife.
(這個有錢人買了一只金戒指給他太太。）
12. retail n.零售業 & vt. & vi.零售
例句Paul had been in the retail business for over 30 years.
(保羅干零售這一行已經超過30年了。）
The wine which retails at $30 in most places is sold for only $20 here.
(這瓶酒在大部分地區的零售價是30美元，在這里只賣20美元。）