For Andrea Jung, the chairman and CEO of Avon Products (AVP), this moment happened right after college, when she was in the management training program at Bloomingdale's. All day everyday, there she was in the stockroom, switching vendor hangers for store hangers on thousands of pieces of clothes. "I remember calling my parents around Thanksgiving and saying, 'You paid for me to have a great education and this is really not that meaningful…Maybe I will quit.'"
對于雅芳產品公司(Avon Products)主席兼CEO鐘彬嫻來說,她在大學畢業后就不得不面臨這樣的一個時刻。當時她正在接受布盧明代爾百貨公司(Bloomingdale's)的經營管理培訓。她整天都得呆在倉庫里,把成千上萬件衣服上的衣架換成經銷商的衣架。“我記得我在感恩節的時候打電話給我爸媽,我說:‘你們拿錢供我接受優秀的教育,但我現在所做的事情真的沒有一點意義……或許,我真的該辭職了。’”
Jung, who grew up in a traditional Chinese-American family with a tremendous amount of discipline, had made her way to Princeton and wanted to go into the Peace Corps. But her parents didn't have a lot of money, so they insisted she take a more conventional path. When Jung called them about quitting that first job at Bloomingdale's, "the reaction was fast and furious," she recalls. Her parents told her: "You are not quitting. You start at the bottom and you work your way to the top."
鐘彬嫻出生在一個傳統的華裔美國家庭,家教頗為嚴格,讀完普林斯頓大學(Princeton)后,她曾希望加入美國和平部隊(Peace Corps)。但當時鐘家家境并不富裕,所以,她的父母堅持認為她應該走一條更為傳統的道路。所以,當她打電話告訴他們自己想從布盧明代爾辭職時,鐘彬嫻回憶起父母的反應是“迅速而又激烈”。她父母說:“不許辭職。你要從底層做起,一步一個腳印走向成功的頂峰。”
"So, I didn't quit," Jung says. "I persevered, and it ended up being a really terrific run in retail."
鐘彬嫻表示:“于是,我放棄了辭職,選擇了堅持。最后證明,這段經歷讓我在零售行業有了一個很好的開始。”
She traded retail--Bloomingdale's (M) and then Neiman Marcus--for the beauty industry, moving to Avon in 1994. Jung was assigned to create a global Avon brand and did that so impressively that she was considered for the top job three years later. But she got passed over. And though she felt tempted to quit, she stayed. Two years later, she got the CEO job and became the youngest female chief executive in the Fortune 500.
她先后加入了布盧明代爾和內曼•馬庫斯服裝公司(Neiman Marcus),1994年從零售業轉行到化妝品行業,加入雅芳。鐘彬嫻當時接到的任務是,打造一個全球化的雅芳品牌,三年后,她出色地完成了任務,成為公司CEO的熱門人選,但最后卻未能如愿。盡管她當時產生過放棄的念頭,但最后還是堅持了下來。兩年后,她被任命為CEO,成為《財富》500強(Fortune 500)公司中最年輕的女性首席執行官。