1. What can I learn from this?我從失敗中學到了什么?

Take responsibility for what went wrong. OK, so it was not all your fault – but some of it was. Successful people don’t make excuses or blame others. They take ownership of the issues. Be critical but constructive. Try to look at the experience objectively. Make a list of the key things that happened. Analyze the list step-by-step and look for the learning points.

為所犯的錯承擔責任。的確，失敗并非完全你的錯，但你也確實在責難逃吧。成功的人從來不為失敗找借口或抱怨他人，而是坦然承擔責任。所以，試著客觀看待挫折，列出清單，一步一步認真總結才好。

2. What could I have done differently?

如果重來一次會不會有不同的處理方式?

What other options did you have? What choices did you make? How could you have handled it differently? With the benefit of hindsight, what different steps would you have taken?

當初是否還有其他途徑?可否換一種方式處理?后見之明或許能讓你發現原來還有別的方法解決問題。

3. Do I need to acquire or improve some skills?

我的能力是否亟待提高?

Did the problem reveal some lack of skill on your part? How could you learn or improve those skills? Perhaps there are books or courses or people you could turn to. Make a self-development plan to acquire the skills and experiences you need.

挫折是否也代表你能力不足呢?該怎樣彌補?或許，你可以讀書、上課或向人請教。制定計劃，努力提高自己的能力吧。

4. Who can I learn from?

我能向誰學習?

Is there someone to whom you can turn to for advice? Did a boss, colleague or a friend see what happened? If they are constructive and supportive then ask them for some feedback and guidance. Most people do not ask for help because they believe it to be a sign of weakness rather than strength. It’s not. It shows that you are ready to learn and change. Any good friend will be happy to help.

身邊有沒有可以求助的人?如果上司、同事或朋友能夠理解，你可以多征求他們的意見。很多人都覺得求助意味著無能，真是大錯特錯。你開口求助，表示你渴望學習和改變，朋友當然會很樂意!

5. What will I do next?

接下來該怎么辦?

Now draw up an action plan. Will you try something similar or something different? Revisit your goals and objectives. This reversal has been a setback on your journey but think of it as a diversion rather than a halt. You can now reset your sights on your destination and plan a new course.

制定行動方案。你想一如既往還是有所不同?好好審視自己的目標吧。失敗并不意味著你要放棄，或許你只需換種方式而已。所以，你應重新審視目標，調整實施計劃。

The important point is to use your setbacks as learning experiences and make them stepping stones to future success. There are always positives you can take from every episode in your life. Asking yourself these five questions can help find them.

所以，你應該把失敗看作吸取教訓、走向成功的墊腳石。生命中的每段歷程，都有積極樂觀的一面。多問問自己這五個問題，或許你就能茅塞頓開。