Conciseness
Conciseness means saying things in the fewest possible words. To achieve this, try to avoid wordiness or redundancy.
商場如戰(zhàn)場,人們都不愿意用太多的時(shí)間去讀冗長的信,而簡潔扼要又不失禮貌、清楚是最受歡迎的。
Concreteness
Concreteness means making the message specific, definite and vivid.
該具體時(shí)就不要籠統(tǒng)含糊,應(yīng)該讓讀信人得到準(zhǔn)確的信息,但要靈活掌握。做生意貴在爭取時(shí)間,詢問不具體,必然導(dǎo)致收信人的進(jìn)一步詢問使自己貽誤時(shí)機(jī)。
adj. 明確的,確切的,有把握的