星級典句：

第一句：May I speak to Mr. Wang?
我能和王先生講話嗎？

A: Hello, is this 4474167? May I speak to Mr. Wang?
喂，是4474716號嗎？我能和王先生講話嗎？
B: I'm sorry. Mr. Wang is out right now.
對不起，王先生現在不在。
A: May I know when he'll be back?
您能告訴我他什么時候回來嗎？

第二句：I'd like to speak to your manager.
我找你們經理接電話。

A: Good morning. This is Zhengtai Trading Company. May I help you?
早上好，這是正泰貿易公司，我能為您效勞嗎？
B: This is Carry Bradshaw speaking. I'd like to speak to your manager.
我是嘉麗·布蘭德莎。我找你們經理聽電話。
A: Hold on, please. I'll transfer you.
請稍等，我幫您轉過去。

如果是說明要接線生，則說：The operator, please. 請接接線生。

接通后說明自己的要求，比如說：

Long distant call to Beijing, please. 我要打到北京的長途電話。

Overseas call, please. 我要打越洋電話。