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Lesson 9 Office Etiquette
辦公室禮儀
Office etiquette is formal rules of behavior that make professional encounters pleasant and productive.
辦公室禮儀是能使職業交往愉快而又富有成效的正式的行為規范。
While certain procedures may seem awkward or wasteful to you as you begin working in a new situation,
剛剛開始在新環境工作的你也許覺得有些做法很別扭或者是一種浪費，
resist the urge to make immediate changes.
你要克服立即做出改變的沖動。
Discover how things are done and why.
觀察事情的做法，找出這樣做的原因所在。
Observe how others answer the telephone, dress, decorate desks or office space.
觀察別人如何接聽電話、如何著裝。
take coffee breaks, circulate memos. etc.
裝飾辦公桌和辦公室，看看他們是怎樣在工作間歇時喝咖啡，
Establish in your mind other people’s priorities before asserting your own.
又是如何傳閱備忘錄的。堅持自己的想法之前要在心中樹立他人為先的概念。
The changes you initiate will have more validity after you have familiarized yourself with the customary procedures.
在你熟悉了習慣程序后，你所提議的變動才會更有成效。
Every office has its own protocol for who should be called by his or her first name and who should be called by his or her title.
哪些人可以直呼其名，哪些人要用頭銜尊稱，每個辦公室都有自己的禮儀規范。
New employees should follow suit. after listening carefully to how people are addressed.
新成員要入鄉隨俗，細心去聽人們之間是如何稱呼的。
Whatever your position, a “thank you” is in order when someone has done you a favor, no matter how small it is.
無論你的身居何位，也無論他人對你的照顧是多么微不足道，說聲“謝謝”都是理所應當的。
A New Assistant
新來的助手
Good morning. Miss Lee. My name is Alex Jones.
李小姐，早上好。我是阿里克斯.瓊斯。
I’m the new assistant in the office.
我是辦公室新來的助手。
Welcome and nice to meet you. I heard you were coming today.
歡迎。很高興認識你。我聽說了你今天要來。
Is today your first day here in the company?
今天是你在公司第一天上班嗎？
Yes, I’m looking forward to meeting everybody and getting started on my new job.
是的。我非常期望能見到大家并開始我的新工作。
First day is often exciting, isn’t it?
第一天總是令人興奮的，對不對？
Here, let me show you to your desk.
好了，我先帶你看看你的桌子。
You can have this computer and telephone and share the copy machine with us in the office.
你可以用這臺電腦和這部電話，復印機可以和辦公室的其他人共用。
How do you like it?
你覺得怎么樣？
This is wonderful. Thank you for doing all this for me, Miss Lee.
這真是太好了，謝謝你為我所做的一切，李小姐。
You are welcome. And, please call me Betty.
不用客氣，叫我貝蒂吧。
A New Assistant
新來的助手
Good morning. Miss Lee. My name is Alex Jones.
李小姐，早上好。我是阿里克斯.瓊斯。
I’m the new assistant in the office.
我是辦公室新來的助手。
Welcome and nice to meet you. I heard you were coming today.
歡迎。很高興認識你。我聽說了你今天要來。
Is today your first day here in the company?
今天是你在公司第一天上班嗎？
Yes, I’m looking forward to meeting everybody and getting started on my new job.
是的。我非常期望能見到大家并開始我的新工作。
First day is often exciting, isn’t it?
第一天總是令人興奮的，對不對？
Here, let me show you to your desk.
好了，我先帶你看看你的桌子。
You can have this computer and telephone and share the copy machine with us in the office.
你可以用這臺電腦和這部電話，復印機可以和辦公室的其他人共用。
How do you like it?
你覺得怎么樣？
This is wonderful. Thank you for doing all this for me, Miss Lee.
這真是太好了，謝謝你為我所做的一切，李小姐。
You are welcome. And, please call me Betty.
不用客氣，叫我貝蒂吧。
