評(píng)論
打印
A: Hello, Sir. Are you still there?
您好，先生。您還在嗎？
B: Yes,I'm here. What details do you need from me?
是的，我在這里呢。你需要我提供什么樣的詳細(xì)信息？
A: Did you check with reception at your hotel?
您到您住的酒店前臺(tái)詢問過嗎？
B: Yes, I did. But nobody has handed it in as yet.
是的，我問過了。但到目前為止還沒有人交到那兒。
A: OK, that's fine, Sir. We just need to ask you some questions for security purposes.
好的，沒問題，先生。為安全起見我們還需要問您一些問題。
B: Please, go right ahead.
行啊，請(qǐng)現(xiàn)在就問吧。
A: Could I have your name, please? And do you know your card number?
請(qǐng)您告訴我您的姓名，好嗎？還有，您知道您的信用卡號(hào)碼嗎？
B: I'm Mike Kowalski and my card number is 521167844, but there are some other numbers at the beginning. I'm not sure what they are.
我叫Mike Kowalski，我的信用卡號(hào)碼是521167844,但在前面還有其他一些數(shù)字。我不能肯定是什么。
A: That should be fine, Mr Kowalski. And your PIN number?
這應(yīng)該沒有問題，Kowalski先生。另外您的密碼是什么？
B: It's 671029,my birthday. Silly to choose such a simple one, I suppose!
是671029，是我的生日。我猜想用這樣一個(gè)簡(jiǎn)單的密碼挺傻的！
A: That's completely natural. Most of our customers do the same thing. Could you just hold for a moment please? Thank you.
這很正常呀。大多數(shù)我們的客戶都是這樣做的。請(qǐng)您稍等片刻，好嗎？ 謝謝您。
