評論
打印
A: IBJ, Client Services Department. Shelley speaking, how can I help?
這里是IBJ銀行，客戶服務部。我是Shelley，如何為您效勞？
B: Client Services? Oh, hello. I need your help.
是客戶服務部嗎？噢，你好。我需要幫助。
A: Certainly, that's what we're here for. What can I help you with?
當然，這是我們的職責。我可以幫助您做些什么呢？
B: I'm a tourist in this city and unfortunately I've lost my card!
我是來這個城市旅游的，但不幸的是我剛去了我的卡！
A: Calm down,Sir. Is that an IBJ Debit or Credit Card?
請您冷靜一下，先生。您丟的是IBJ銀行的借記卡還是信用卡？
B: Credit Card. The International Credit Card, I can't find it anywhere.
是信用卡。國際信用卡，我到處都找不到它。
A: Just calm down, Sir. OK, when do you think you lost it?
請您別著急，先生。那么，您認為是什么時候去的？
B: I'm not 100% sure, around an hour ago I guess. I had it in the hotel lobby bar; I used it to charge something to my room. I obviously didn't pick it up again.
我不是百分之百的肯定，我猜是大約一個小時前。我在酒店大堂的酒吧時還拿著它，我用它把一些花費記入了我的房間的賬上。顯然我又 沒有把它拿回來。
A: That's fine, Sir. Let me just take some details from you and we can help you.
沒問題，先生。我這就記一下您的一些詳細信息，然后我們可以幫助您。
B: Thank you. Thank you very much.
謝謝你。非常感謝。
