Smith: What's your attitude toward the work ethics?
史密斯:你對待職業道德的看法是什么?
Li Tian: Work ethics are important, especially for people in the service industry.
李甜:職業道德很重要,尤其對于服務業的人來說。
Smith: Why is it more important to us?
史密斯:為什么對我們來說更重要?
Li Tian: Customers won't come the second time if the service staffs have little ethics.
李甜:如果服務人員沒有職業道德的話,客人下一次就不會來了。
Smith: What do you perceive as the work ethics for the service staffs?
史密斯:你認為服務人員的職業道德是什么?
Li Tian: I think they are to respect customers and to give them high-quality services.
李甜:我認為是尊重客人并提供高質量的服務。