評論
打印
2. Disputing a Charge
2.費用爭議
A: Hello, is this the Smith residence?
A：你好，這是史密斯的住宅嗎?
B: Yes it is, may I ask who is calling?
B：是的，請問是哪一位?
A: This is your bank calling in regards to an overcharge on your credit card.
A：這里是銀行，打電話通知你的信用卡已超額使用。
B: I'm sorry, there must be some mistake.
B：很抱歉,我想一定是弄錯了。
A: It says here that you charged over $500 on it yesterday.
A：這里顯示,昨天你消費超過500美元。
B: That can't be right; I have not used it in months!
B：那不可能；我已經有幾個月沒用過它了！
A: Are you saying you did not make that charge?
A：你是說你沒有花那500美元是嗎？
B: That's exactly what I am saying.
B：那就是我要說的。
A: Looking closer, this charge was made in a different city.
A：仔細看,這筆費用花在一個不同的城市。
B: I am looking for my card now and I cannot find it.
B：我現在正在找我的卡，但是找不到。
A: This calls for further investigation.
A：這需要進一步調查。
B: I assure you I did not make the purchase.
B：我向你保證我沒有購買。
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