評論
打印
Is something wrong, sir?
先生，有什么問題嗎？
I'll check your order with the chef.
我會和主廚核對您點的菜的。
We're very sorry for the delay. Please enjoy your lunch.
抱歉耽擱了，請享用您的午餐。
I'm very sorry. I'll bring you another one.
非常抱歉。我會給您另送一份來的。
I'll return your soup to the chef.
我會把您點的湯退給主廚的。
I'll bring it to you at once.
馬上給您拿來。
I hope you enjoy it this time.
希望這次您能喜歡。
There will be no charge for this. It's on the house.
這不用付費，由本店請客。
Here we have some drinks for you to enjoy. K is free of charge to show our apology.
我這兒有些喝的供您享用。是免費的，以表達我們的歉意。
We'll surely improve the service here.
我們一定會改善這里的服務的。
I'm the head waiter and I'd like to apologize for our carelessness.
我是領班，我為我們的粗心道歉。
We're very sorry to have caused you this trouble.
很抱歉給您帶來這種麻煩。
Dealing with Complaining
處理顧客抱怨
Is something wrong,sir?
有什么問題嗎，先生？
Yes,it's my steak.
是的，我的牛排有問題。
What's wrong with it,sir?
牛排有什么問題，先生？
It's too raw.And one of mine is well-done,but
this one is almost medium.
它太生了。而且我的牛排有一塊是切好的，一塊幾乎是中號的。
I'm sorry you are not enjoying it,sir.I'll
turn it into kitchen and bring you one that's well-cut.
抱歉您沒有吃好，先生。我把它退給廚房給換一塊切好的。
How was your steak this time,sir?
這次的牛排怎么樣，先生？
Very good.It is done just right this
time.Thank you.
很好。做得剛剛好。謝謝你。
I'm glad you enjoy it.I'll tell this to the
chef.Would you like some more beer?
很高興您喜歡。我會告訴廚師的。您還想再要點啤酒嗎？
Yes,please give me another crowlsbird.
好的，請再給我來一杯啤酒
Shall I bring you some dessert?
您要甜點嗎？
No,thank you. I've had enough.
不了，謝謝。我吃飽了。
How about some coffee or tea, then?
那么來點咖啡或者茶怎么樣？
[03:11.47]Yes,I'll have a cup of coffee.
好的，我要一杯咖啡。
