儀容儀表與職業素養 Appearance and Profession
古奇參加了一個關于職業素養的講座,學到了不少東西。工作當中的衣著,說話的語言方式以及禮貌用語問題等到底有什么訣竅呢?來看看吧。
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May: Hi, Gucci, how are things going with you recently?
Gucci: Not bad. I only have a few classes everyday. I just attended a lecture about uniforms this morning.
May: A lecture on uniforms? Interesting. I am going to write a thesis on the role of uniforms in the economic life. Maybe you can give me some advice.
Gucci: But didn't you study economics in school?
May: Yes, that's the homework of my elective course.
Gucci: I see. I really learned a lot from the lecture. I didn't know how important the uniform was for a company.
May: Can you tell me more about that?
Gucci: Sure. Uniform is the representative of a company. Different professions will choose different colors for their uniforms.
May: The doctors wear white, firefighters wear red, and the police wear blue?
Gucci: Right. The professions you mentioned are all in public sectors. They can't change their uniforms. For private companies, they have more choices.
May: Why do most people wear uniforms when they are at work?
Gucci: So they can always be aware that they are members of their organization. What they do and what they say all represent that company. Most companies require their employees to wear uniforms at work.
May: That makes people feel formal, right?
Gucci: Right, employees must also pay attention to their speaking manners. They should use polite and formal languages when talking to the customers and supervisors.
May: Can't they speak with slang, jokes, or dialects?
Gucci: Better not. And it's necessary to learn how to listen to the listeners. Sometimes, listening is more important than speaking.
May: There seems to be lots of things to learn in the office.
聽看學
阿美: 嗨,古奇。最近怎么樣?
古奇: 還不錯,我們每天的課不多。今天早上我聽了一場關于著裝的講座。
阿美: 關于著裝的講座?有趣,我正想寫一篇關于在經濟生活中,商務著裝的作用的論文。說不定你可以給我一些建議。
古奇: 你在學校不學經濟學嗎?
阿美: 學啊,那是我選修課的內容。
古奇: 知道了,我在講座中學到了不少東西。我原來不知道著裝對于一個公司的重要性。
阿美: 你能多說點那方面的東西嗎?
古奇: 好啊,制服代表的是公司的形象。不同的行業會選擇不同的制服。
阿美: 醫生穿白色,消防隊員穿紅的,警察穿藍的。
古奇: 嗯,你所說的都是公關服務單位,他們的制服是不能變的。但對于私企來說,他們會有更多的選擇。
阿美: 為什么大家在工作的時候要穿制服啊?
古奇: 這樣可以使他們意識到自己是屬于一個團隊。他們一言一行都代表了公司的形象。大部分公司都會要求員工穿統一的制服。
阿美: 那樣顯得比較正式,對吧?
古奇: 是的,雇員應該特別注意他們的說話方式。當跟客人和領導說話時,他們被要求使用禮貌用語和正式言語。
阿美: 他們不能說俚語,開玩笑或者用方言嗎?
古奇: 最好不要。而且學會怎樣傾聽也是十分重要的。有時聽比說更重要。
阿美: 看起來在工作當中還有很多需要學習的東西。