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Words and Expressions
draft [ drB:ft ] 草稿
agreement [ E5^ri:mEnt ] 協議，協定
bother [ 5bCTE ] 麻煩，打擾
hang up / hang on 掛斷電話/不掛斷電話
step out 暫時離開
hold the line （打電話時）不掛斷
extension [ iks5tenFEn ] (電話)分機
tie up （工作等）把……纏住，使無法脫身
cut off （指電話）通話被中斷
reconnect [ 7ri:kE5nekt ] 使重新接通
follow [ 5fClEu ] 聽懂，領會
A Specimen Letter
Dear Mr. / Ms.,
Mr. John Green, our General Manager, would like to call Mr. Zhang on June 3 at 2 p.m sharp. (your time) about the opening of a sample room there.
Please let us know if the time is convenient for you. If not, what time would you suggest?
Yours faithfully,
釋文
尊敬的先生/小姐，
關于在那里開樣品陳列室的事宜，我們的總經理約翰·格林想在你們當地時間六月三日下午兩點整打電話給張先生。
請告知這個時間對您是否方便。如不方便，請建議具體時間。
Substitution Drills
1 A: May I help you?
B: I’d like to speak to Mr. Smith, please.
May I please?
Can I please?
您好！
請幫我接史密斯先生。
2 A: May I ask who is calling, please?
May I know who is this speaking?
Who shall I say is calling, please?
B: This is Mr. Fox from United Textiles.
可以告訴我您是哪位嗎？
我是聯合紡織品的福克斯先生。
A: Mr. Smith, please.
Is Mr. Smith in?
Is Mr. Smith there?
B1: This is Mr. Smith speaking.
Smith speaking. (Speaking)
Smith here. Is that Mr. Fox?
B2: I’m sorry. Mr. Smith is not in at the moment.
Sorry, he’s just stepped out.
Sorry, he’s in the conference.
B3: Just a moment, please.
Hold the line, please.
Hang on, please.
史密斯先生在嗎？
史密斯先生在嗎？
史密斯先生在嗎？
我就是。
我就是。
我是，是福克斯先生嗎？
對不起， 史密斯先生現在不在這里。
他剛出去。
他在開會。
請稍等。
請稍等。
請稍等。
4 A: Mr. Smith, Mr. Li from United Textiles wants to speak to you.
phone call for you.
you’re wanted on the phone.
B: Put him through, please. Thank you.
史密斯先生，聯合紡織品的李先生要和您通話。
有您的電話。
有電話找您。
請接過來,謝謝。
5 A: When will he come in, do you know?
What time do you expect him back?
Will he be back soon?
B: I suppose he won’t be in until 11:00.
I don’t expect him to be available until 2:30.
I’m sorry. I’ve no idea.
你知道他什么時候來嗎？
你預計他什么時候回來？
他會很快回來嗎？
我想他十一點前不會回來。
我想他得到二點半才能回來。
對不起，我不知道。
6 A: May I leave a message?
Could you give him a message?
Could you tell him Mr. Zhang called?
B: Certainly.
Sure.
我可以留個口信嗎？
您能傳個口信給他嗎？
您能告訴他張先生給他打過電話嗎？
當然。
7 A: Would you like to leave a message?
May I take a message?
Shall I ask him to call you when he returns?
B: Don’t bother. I’ll call back later.
Yes. Please tell him to call Mr. Zhang at 231-4567.
Yes, please. My number is 231-4567.
您可以留個口信嗎？
您可以留個口信嗎？
他回來時我要他給您打個電話嗎？
不必麻煩了。我等會再打過來。
好的,請叫他打231-4567給張先生。
好的,我的電話號碼是231-4567。
8 I can’t hear you. Would you please speak a little louder?
The line is bad. Would you please say that again?
Sorry. Something is wrong with the phone. It’s not clear. Please repeat that.
我聽不到你說話。您的聲音能不能大一點？
線路很差。請再說一遍。
對不起，電話有點問題，不夠清晰。
請重復一下。
9 This is Dajiang Food Store. May I help you?
Fuda Company.
the tailoring department.
這里是 大江食品店。請問你需要什么？
富達公司。
剪裁部。
10 Could you put me through to the Toy Department？
the information desk
the manager’s office
the fast food restaurant
您能幫我接通 玩具部嗎？
問詢處嗎
經理辦公室嗎
快餐館嗎
11 I’d like to order 3 cases of Carlsberg Beer.
a birthday cake
100 boxes of moon cakes
a bouquet of flowers
我想訂購 三箱嘉仕伯啤酒。
一個生日蛋糕
一百箱月餅
一束花
