評論
打印
核心詞匯
defect n.［C］ 缺陷，瑕疵；不足之處 例：All the cars are tested for defects before they leave the factory.所有汽車在出廠之前都要檢查有無缺陷。
vi. * to leave your own country or a group in order to go to or join an opposing one逃離；背叛，變節（后跟介詞from） 例：She defected from the Liberals and joined the Socialists. 她脫離自由黨，加入了社會黨。
encompass vt. ① to completely cover or surround sth. 覆蓋；包圍，環繞 例：a reservoir encompassed by mountains群山環繞的水庫 *② 包含，包括 例：The course will encompass physics, chemistry and biology.課程將包括物理、化學和生物學。
indifference n. *① lack of interest or concern不關心，不在乎 例：show indifference to personal affairs不計較個人的事 ② 不重要，無關緊要 例：a matter of indifference無關緊要的事；in否定前綴，用于構成形容詞和名詞，表示“不，非，無” 例：insensitive a.不敏感，inability n.沒辦法，沒能力
makebelieve n. ［U］ 由動詞短語make believe變過來的復合名詞，意為“假裝，假扮，虛構” 例：She told me that her parents are millionaires, but it?s all just makebelieve.她告訴我她父母是百萬富翁，但這一切都屬子虛烏有。
超綱詞匯
fishmonger n. 魚販，魚商；monger n. 商人，販子，如warmonger戰爭販子
litany n.（對一系列事件、原因等）枯燥冗長的陳述 例：a litany of complaints喋喋不休的抱怨
recourse n. *① 求助，求援（的對象）；（得救的）辦法、手段 例：get over difficulties without recourse to outside help不求外援克服困難 ②（法律上的）追索權
strident a.（說話聲音）刺耳的，尖銳的，不和諧的
長難句分析
One is that customer service was an early and inevitable casualty when retailers responded to brutal competition by replacing employees with technology such as 1～800 numbers and voice mail.
該句主干是One is that…。that 引導的是表語從句，其中又嵌套了一個復合句：主句是customer service was an casualty, 從句是when引導的時間狀語從句。
