Good afternoon.Shakespeare Hotel.
午安,莎士比亞旅館,您好。
Hello.I'd like to make a reservation,please.
哈啰。我想要預約房間,可以嗎?
Certainly,Sir.When for?
沒問題,先生,什么時候呢?
Urm.The 22nd of this month.
呃,這個月的22 號。
And for how many nights?
要住幾個晚上呢?
Three nights.
3個晚上。
OK.So departing on the 25th.
好的,所以是25號退房。
Yes,that's right.
是的,沒錯。
And for how many people?
請問有幾個人呢?
Two.And could you tell me the price?
2個。可以請問一下價格嗎?
Certainly,Sir.There are both twin and double rooms for 53 and 44 per room per night.And all prices include full continental or English breakfast but exclude VAT.
當然可以,先生。我們有兩張單人床和一張雙人床兩種房間,每個房間每晚有53 英鎊和44 英鎊兩種價格,房價內含全套的歐式或英式早餐,但是不含加值稅。
What's the difference between the two prices?
這兩種價格有什么不同?
Rooms for 53 are all en-suite,with both shower and bath.They also have a view of Hyde Park.Most rooms for 44 are not en-suite and so have a shared toilet and bathroom.
53 英鎊的房間全部是套房,可以淋浴也有浴缸,還可以看到海德公園。44 英鎊的房間多半不是套房,所以必須共享廁所和浴室。
OK.If possible,we'd like a double with en-suite bathroom,please.
好,如果可以的話,我們要有雙人床的套房,謝謝。
Of course,Sir.May I take your details?
是的,先生。可以給我您的詳細數據嗎?
Yes.My name is Robert Jones.So it's for Mr and Mrs R. Jones.And the address,14 Hanton Road.That's H-A-N-T-O-N Road.Bath.
好的,我的名字是羅伯?瓊斯,所以是瓊斯先生和太太兩個人。住址是漢頓路14 好,漢頓的拼法是H-A-N-T-O-N,巴斯市。
And the post code?
郵政編碼是?
BA01 0DF
BA01 0DF。
OK.And finally your telephone number?
好的,最后請問您的電話號碼?
0775-014-3352
0775-014-3352
OK,thank you.And do you have a credit card number so we can complete the reservation for you?
好了,謝謝您??梢越o我您的信用卡號,好完成預約手續嗎?
Yes.It's a VISA,9654-5421-...
好,臥室VISA 卡,卡號是9654-5421-...