常用句型百寶箱：
一、 顧客投訴問題：
1. Here is not hot water. There is no water boiler. 沒有熱水，沒有煮水器。
2. The room is mess. The room is too noisy. 房間一團糟，房間太吵了。
3. The window curtains are full of dust. 窗簾積滿了塵。
4. The pillowcase is stained. 枕頭套上有污漬。
5. The bathtub is dirty. The water closet is dirty. 浴缸是臟的，抽水馬桶是臟的。
6. The water closet is blocked when I flashed it was overflowed. 抽水馬桶堵住了，我一沖水水就冒出來了。
7. There is no towels in the bathroom. There is no toiletory items in the bathroom. There is no toilet paper in the bathroom. 衛生間里沒有浴巾，衛生間里沒有洗浴用品，衛生間里沒有廁紙。
8. My necklace's missing. My watch's missing. My wallet's missing. 我的項鏈不見了。我的手表不見了。我的錢包不見了。
9. Get me your manager. 把你們的經理給我找來。
二、表示歉意和關注
1. I'm terribly sorry to hear that. 聽到這樣的事情我真是非常遺憾。
2. I'll tackle it the right way. I'll take it care the right way. 我馬上來處理。
3. I'm looking into the matter at once. 我馬上去查清這件事情。
4. I'll send the changing maid immediately. 我馬上派一個房間服務員。

Sorry, we just supply so much.