Unit 3 Cleaning the room 客戶清理服務

2. 經典對話

Housekeeping, may I come in?

Come on in ,please.

Good evening, Ma'am. May I do your room now?

Sure. Could you tidy up the bathroom first? I've just taken a bus, and it's quite a mess.

Certainly Ma'am.

Is there anything else I can do for you, Ma'am?

Oh, yes. Where can I borrow a hairdryer?

I'll send one up right away.

Thank you, You've been very helpful.

You're welcome. Good night ,Ma'am. Have a nice dream.

3. 常用句型百寶箱

1)進房前.

Turned down service. May I come in? 收拾房間了,我可以進來嗎?

2) I'm sorry to disturb you, May I clean your room now? 抱歉打擾您,我現在可以清理房間嗎?

3) Well, I'm a bit tied up now. 哦. 我現在有點事情.

4) I'm on the phone. 我正在打電話.

5) Shall I come back later, Sir? 先生, 要我等會兒再來嗎?

6) Can't you come back later? 你等會兒再來好嗎?

7) What time would you like me to come back? 您希望我什么時候再來?

8)What time would be better for you? 您什么時間更合適呢?

9) What time would be convinient for you? 您什么時間方便呢?

10) Sometime after supper would be fine. 晚飯后的時間比較好.

11) Could you wait another 30 minutes ,please? 請再等30分鐘好嗎?

12) You can call the front desk when you want your room done.當您需要清理房間時可以給前臺打電話.

13) May I come in and check the housekeeper's work? 我能進房檢查一下服務員清理房間的情況嗎?

2. 進房清理

1) May I vacuum your room now? 我可以吸塵嗎?

2) May I tidy up your desk? 我幫您整理一下書桌好嗎?

3) May I move the things on your desk so that I can dust it? 為了清潔書桌,我可以移動您桌子上的物品嗎?

4) Sure , go ahead. 好的,請吧!

5) Just leave the things as they are please. 就讓它們放在那兒吧,別動它.

6) I prefer you don't move them. 我寧愿您別動這些東西.