評論
打印
A Fundamental Technique in Handling People
與人打交道的基本原則
Dale Carnegie
戴爾·卡耐基
B. F. Skinner, the world-famous psychologist, proved through his experiments that an animal rewarded for good behavior will learn much more rapidly and retain what it learns far more effectively than an animal punished for bad behavior. Later studies have shown that the same applies to humans. Criticism is usually futile because it puts a person on the defensive and makes him strive to justify himself. By criticizing, we do not make lasting changes. Criticism is also often dangerous because it wounds a person's pride, hurts his sense of importance and arouses resentment.
世界著名的心理學家B. F. 斯金納，通過實驗證明，動物在做了好事得到獎勵的情況下，會比它在因犯錯而受到懲罰的情況下學得更快，而且學到的東西保留得也更長久。后來的研究表明，這對人類也同樣適用。批評通常是無用的，因為它通常促使人們為自己辯護，使人們想盡一切辦法證明自己是有道理的。我們用批評的辦法，很難永久地改變人或事。同時，批評往往還十分危險，因為它會傷害一個人的自尊，打擊他的自信，從而激起他的憤怒。
On the morning of April 15, 1865, as Abraham Lincoln lay dying, Secretary of War Stanton said, "There lies the most perfect ruler of men that the world has ever known."
1865年4月15日的早晨，就在亞伯拉罕·林肯躺在那里即將離世的時候，當時的作戰部長斯坦頓說了一句話：“躺在這里的是世界上有史以來最懂得如何駕馭人的領導者。”
