Listen again. What phrases are used to express the following functions?

再聽一遍，注意聽力原文中是用什么詞組來表達下邊的各種功能的？

1. starting the reason for calling

2．Confirming information

3. Requesting action

1. Promising action

2. Thanking

3. Referring to future contact

答案解釋：

1． I’m ringing about…

2． We definitely want…/ So that’s… 我們確定需要

3． Do you think you could …您是否能購……

4． I’ll call them…我會打電話給他們的…

5． Thanks for …感謝您……

6． I’ll fax you…/ I will speak to you later 我會給你發傳真的

How would these functions be expressed in a formal letter?

這些功能在信函中應該怎樣表達？

1．I would like to ( inform you / request etc.)… 我想（告訴您/請求您）

2．I’ m writing to confirm that …我寫信是要確認…

3．Please could you … ？/ I would be grateful if you could …您是否能……

4．i will/shall…我將……（在口語中用縮略形式I’ll ，但在書面中用正式的I shall

5. Thank you for/I am very grateful for …感謝您

6．I look forward to( hearing from you/seeing you etc )期盼。

Confirming changes 確認更改

Writing

寫作

Writing a 40-50 word reply to Antonella:

•telling he no to change the charts. 告訴她不要更改尺寸圖

•confirming that all knitted skirts will be in standard length. 確認所有針織裙子都必須是標準長度的。

•suggesting a delivery date for the finished order. 對運送訂單成品的日期作出建議。

例文

Dear Antonella

Thank you for your fax. In answer to your queries, I can confirm that the measurements charts do not need changing and all knitted skirts will now be produced in a standard length. We would like to propose a delivery date of 30 June. Does that suite you?

Best regards.

Korinna