評論
打印
Seventeen:
17：
Achieving success is simpler than we all think. Above all, a manager needs to make sure that everyone is clear about what it is that their post involves. Every employee needs to know exactly what their functions and their responsibilities are. Then that's one less thing to worry about, and they can get on with their work.
獲得成功比我們想得都要容易。最重要的是，一名經理需要確保人人都清楚自己的崗位職責。每名員工都需要明確自己的作用和責任。然后擔心的事就少了一件，他們就可以繼續工作了。
Eighteen:
18：
The thing is, he was a very good customer of ours until about five years ago, when we had that safety problem with the R21. He didn't reply to our literature or anything for all that time, and then suddenly there's this phonecall: 'I'll be in England next week. Could I arrange to come and see you sometime?' I think he'll like the present range, so let's hope we can get back to normal business relations ...
事情是這樣的，他一直是我們一個非常不錯的客戶。直到5年前，我們的R21出現了安全問題。他那時沒有回復我們的說明和其他東西，然后突然有了這通電話：‘我下周會在英國。我可以來見你嗎？’我覺得他喜歡我們現在的產品類型，所以希望我們可以恢復到正常的商業關系……
